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Dave S.
Dave S.
User

Website projects deleted after update  en

Author: Dave S.
Visited 341, Followers 1, Shared 0  

Hi, I have just opened X5 13 pro after a month or so and did the update before opening a project.

Now my projects have disapperaed and I only backed up one of them.

Is there any way of recovering the others?

Thanks

Dave

Posted on the
2 ANSWERS
Myron A.
Myron A.
User

Hello Dave,

Please see my post under the topic "Updating Responsive Grid v13."

Creating MANUAL backups is essential.

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Posted on the from Myron A.
Esahc ..
Esahc ..
Moderator

Dave, the default location for WX5 is My Documents\Incomedia\Website X5 V13 - Professional, are there any project directories in there?

If you have used a strange location to store your projects, have you checked that the default location hasn't been reset?

If the project directories exist, do you have any backups in the backup directories (these backups would have been created if you uploaded using the built in FTP engine), if this is the case and the only file missing from the project directory is project.iwprj2, you could copy a backup file back into the project directory and rename it as project.iwprj2

Please let us know if this helps. I am not aware of any upgrade ever deleting a directory.

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Posted on the from Esahc ..