For some time now the opening page of my Website X5 Professional 13 app no longer connects to the Incomedia server, including when I click on "Check for Updates". When I click on "Check for Updates" I get the message: "It was not possible to connect to Internet or to the Incomedia Server. This could be a temporary problem. We suggest you try again later." While I've been using the app successfully now despite that message for maybe a month, so using the app and publishing my updates is working okay - but I can't connect to the Incomedia server for updates (and also don't get the promotional offers on that opening page).

I've connected to the Internet without difficulty everytime I use the app, and I can publish my web site changes and updates okay, but cannot check for updates to the app.

What might have happened?

Thanks!

Kenn