I purchased v14 but I can't install the download because my new key is not on line only goes to v13 ![en](https://d33s48lcrmbkow.cloudfront.net/1x1.png)
Author: Thomas E.
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I can't find my license key online for version 14
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hello Thomas.
not the new v14 will be in process on 18 october later? in accordance with the reply email of order![Ashampoo_Snap_Friday, October 13, 2017_11h03m13s_002_.png](https://d33s48lcrmbkow.cloudfront.net/topics/production/179063/1/afe11a986504b8471136afea83597b34.png)
Hello Thomas,
we have just sent you another e-mail, did you receive it this time?
Thank you! Have a nice day.