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A S.
A S.
User

Cannot reinstall version 14 after update today  en

Author: A S.
Visited 1563, Followers 1, Shared 0  

Hallo Claudio,

Today I did my update for version 14 and after that, the program did not start up again. I had to reinstall it was the message. See error. I deleted all of it from my pc and moved the existing project to another place.

I reinstalled version 14 and got a message see screenshot.

What can I do.

greetings Assan

Posted on the
2 ANSWERS
Incomedia
Claudio D.
Incomedia

Hello A S.,

Please try to delete the content in

C:\Users\ YOUR WINDOWS USERNAME \AppData\Local\Incomedia\WebSite X5 v14 - Professional\

And then reinstall the program and test if then it works correctly.

Please keep me updated.

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Posted on the from Claudio D.
Thomas  E.
Thomas E.
User

Claudio I had the same issue and your suggestion allowed Websitex5 to start.

Thanks,

Thom

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Posted on the from Thomas E.