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Larry D.
Larry D.
User

Upgrading  en

Author: Larry D.
Visited 1017, Followers 1, Shared 0  

I am interested in upgrading to x5 14 evolution and was wanting to make sure about a couple things first of all does this automatically make website mobile ready (responsive). so that i don't have to use another site to make it mobile friendly. and second. does upgrading from 9 to 14 also include the free 12 month web hosting like it shows when purchasing it at full cost? 

my website looks different now between mobile and desktop. www.unkslawncare.com and www.m.unkslawncare.com 

i have a paid license for evolution 9 that i bought but it would never let me add it to my licenses on my profile page it just shows the free one i tried before i purchased this one i bought.

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3 ANSWERS
A. Kris
A. Kris
User

Hi Larry,

The responsive site is not automatic. You must set it up. From version 9 to version 14, surely some changes must be made. hosting does not depend on the version, you find it under your account.
the month of October you had the possibility to have an update with the discount.
if you have the serial number of the version 9 contact the incomedia staff and request the insertion of your license of the version 9. afterwards you can buy the version 14 with the discount.

translate form google***

Il sito responsive non è automatico. Lo devi impostare tu. Dalla versione 9 ad arrivare alla versione 14 sicuramente qualche modifica devi fare. il hosting non dipende dalla versione, lo trovi sotto il tuo account.
il mese di ottobre avevi la possibilità di avere un aggiornamento con lo sconto.
se tu hai il serial number della versione 9 contatta lo staff incomedia e richiedi l'inserimento della tua licenza della versione 9. dopo puoi comprare la versione 14 con lo sconto.

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Posted on the from A. Kris
Incomedia
Elisa B.
Incomedia

Hi Larry,

as to your questions:

1) While breakpoints are automatically created, you will need to adapt your website to each resolution. Don't worry, this is a pretty quick and easy process. Please find here a guide which explains you step by step how to proceed: https://helpcenter.websitex5.com/en/post/169726

2) Yes, after having registered your licence you will find a promo code in your Webhosting section, which you have to use while subscribing to the hosting provider the code is referred to in order to activate the offer. You will have 4 months time to do this. 

Please let me know if there is anything I can do for you. Kind regards.

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Posted on the from Elisa B.