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Richard C.
Richard C.
User

Can't download Templates  en

Author: Richard C.
Visited 2165, Followers 1, Shared 0  

Windows 10, Incomedia v 14

When I attempt to download some of the templates, I get a message that the download can't complete.

Any assistance would be appreciated.

Thank you,

Richard

Posted on the
2 ANSWERS
Mike B.
Mike B.
User

Hello Richard,

I had about the same question as you, and this was a reply.

Seems like it is hitting many of us, and they will probaly address this in an update.

Hello Mike

There seem to be an issue with the templates.

See this post : https://helpcenter.websitex5.com/en/post/184603

And this : https://helpcenter.websitex5.com/en/post/184599

And this : https://helpcenter.websitex5.com/en/post/184626

All about the templates. I guess there will soone be an update available.

Kind regards

John S.

Posted on the 12/14/2017 14:53:16 from John S.

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Posted on the from Mike B.
Incomedia
Claudio D.
Incomedia

Hello Richard,

The issue has been solved and now the templates can be downloaded.

Can you please test it again?

Many thanks!

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Posted on the from Claudio D.