Website X5 Prof. v14.

I can’t figure out how to correctly upload a website to the host (itsanewday.eu) and make it work. The url is www.debaattrading.nl. The host already contains some related websites from the company. So on the hosting site I had to drop the files in a submap. Since someone else developed the old website I deleted at first all the files in the specified submap. All the other files from the other websites are left untouched.

In step 1 I filled in the Website Address (url): http://www.debaattrading.nl (see print screen 1).

Filled in step 5:

Server Type: FTP

FTP Address: ftp.debaattrading.nl

Username…

Password …

Destination Folder: (not filled in)

Port: 21

Simultaneous connections: 1 (note: in case that the server doesn't permit multiple connections)

Use Passive FTP

Enable gzip compression

(see print screen 2)

Print screen 3: general map at the host.

After selecting the upload map ( /domains/debaattrading.nl (see Print screen 4)) a dialog box pops up with a question: “The destination folder is not the same as the folder indicated in the export parameters. Do you want to change the pathname? /domains/debaattrading.nl”. If I click “Yes” another message warning appears with the text “The selected server or destination folder does not match the website URL given in the General Settings. Do you want to set it now?”. If I click “Yes” I am redirected to Step 1 where I can change the Website Address (URL). But the name of the website is correct. If I click “No” the files are uploaded to the host (see print screen 5). When I log in at itsanewday.eu I can even start the website from the built in file manager. But I when I try open the website with Firefox, Edge or Chrome all I get is a “404 error message”.

I’ve read https://helpcenter.websitex5.com/en/post/26665 and did various things to solve the problem:

Step 1: Website Address: changed in http://www.domains/debaattrading.nl

Step 5: Server type: tried all four possibilities. With all except FTP the server was unable to connect, Use passive FTP: on and off, simulations connections: different values from 1 to 5, enable gzip compression compression on and off.

Turned virus scanner off and on.

A laptop and a desktop are used to upload the site (just to try if one of them would work).

What I did not is to complete remove all the files on the host because I’m scared to screw up the other (working) sites. Maybe something interfere with the new website.

I guess I’m overlooking a small thing but I cannot figure out which thing. I’m really puzzled right now.