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Manoj Kumar
Manoj Kumar
User

Website x5 Professional 14  en

Author: Manoj Kumar
Visited 1882, Followers 1, Shared 0  

I just bought Website X5 Professional v14 and imported my project from X5 v13. 

Just started working on it and it sucks.

Once you add an object to the page, it hangs and becomes unresponsive for hours. You try to do it again and it will become unresponsive again.

I have now wasted 1 full day on trying to create just 1 page.

I checked the processes in Task Manager and it shows two processes named CedSharp.Browsersubprocess running simultaneously under the x5 Main Process.

I have uninstalled and reinstalled the software repeatedly, no change. Have restarted computer and tried again but same issue.

Please advise.

Posted on the
4 ANSWERS - 3 USEFUL
A. Kris
A. Kris
User

You have 30 days to request a refund if you are not satisfied.

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Posted on the from A. Kris
Nigel P.
Nigel P.
User

Hi Manoj,

Had similar problems when I started using V14 Pro and had to learn by my mistakes or correct assumptions that worked in earlier releases. ie V13 Pro. I had to abort several updates and restart

Check for blank cell rows in your pages and remove them, V14 Responsive mode doesnt handle them like V13 did

Do your major changes in the Non Responsive mode, when you have the details entered switch to Responsive mode.

It is down to trial and error, make sure you have a back up of your original iwzip file to fall back to.

Hope this helps

Nigel

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Posted on the from Nigel P.
Esahc ..
Esahc ..
Moderator

Manoj, to reinforce what Nigel has said, backup frequently. There is a down arrow next to save. Create a full backup at any time. If possible also follow Nigels' other advise.

You should not have to reinstall, V14 is quite stable, so if the extreme wait times persist, please let us know.

If you are having ongoing issues, please advise what operating system you are using, and if you are in any doubt as to whether there was recently an update, please restart your pc.

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Posted on the from Esahc ..
Incomedia
Claudio D.
Incomedia

Hello Manoj Kumar,

Which windows version are you using?

Do you experience the same issue also with a new project?

Many thanks!

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Posted on the from Claudio D.