WebSite X5Help Center

 
Paul R.
Paul R.
User

Access Management  en

Author: Paul R.
Visited 2173, Followers 2, Shared 0  

I have movd from version 13 to 14 but access management used to have the username and password  as log in and its now changed to email address, how do i change it back.

Posted on the
5 ANSWERS - 1 USEFUL
Incomedia
Elisa B.
Incomedia

Hi Paul,

I confirm what Andre has correctly revealed in advance. While in version 13 the login was possible via username, now this has been substituted in version 14 with the e-mail address. It is unfortunately not possible to change it back, I am sorry about this. 

Please let me know if I can be of further help. Kind regards.

Read more
Posted on the from Elisa B.
Per O.
Per O.
User

Why do not you leave it as an option? I have many users who are very annoyed to switch to mail address login when they have lost their password. This cost a lot of time to support the users on this.
I'm very close to switching back to v13 to avoid this.

Read more
Posted on the from Per O.
Siegbert G.
Siegbert G.
User

+1

With this wish you are not alone.

Read more
Posted on the from Siegbert G.
Incomedia
Elisa B.
Incomedia

Hello there, 

please feel free to create an Idea post about this, so to bring the attention back on this topic. 

Thanks! Kind regards.

Read more
Posted on the from Elisa B.