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David D.
David D.
User

Will Update Protection upgrade me to Version 14?  en

Author: David D.
Visited 2106, Followers 2, Shared 0  

I currently have Website X5 Professional.  If I purchase the Update Protection, it looks like I get Version 14 - is that correct?  Also I assume my Version 13 will remain operational - Is that correct?

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3 ANSWERS
A. Kris
A. Kris
User

hi David!

version 13 now out of updates and remained with reported errors. it is no longer updated. for your version 14 in automatic receive UP, then at the end of 12 months you can decide whether to update UP, of course if the 12-month period arrives for you at the moment with some software bugs ... the choice is yours, if you continue to keep the bug and work like that, or update UP. the cost will be more or less the same as the software was until now. Rate well!

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Posted on the from A. Kris
Esahc ..
Esahc ..
Moderator

David, yes your v13 will continue to operate and as I understand the process, you will be able to install v14.

Whilst I am sure this is correct, I have asked Incomedia to confirm, but they will not be in the office until Monday.

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Posted on the from Esahc ..
Incomedia
Elisa B.
Incomedia

Hello David, 

by purchasing WebSite X5 14 from the "Offers" page of your Help Center account, you will get Update Protection. I confirm you will still be able to use your version 13, too. 

I wish you a lovely day.

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Posted on the from Elisa B.