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Slegers G.
Slegers G.
User

Responsive website doesn't work on iPad 3  en

Author: Slegers G.
Visited 2275, Followers 1, Shared 0  

I uploaded a simple responsive website and it works OK on my mobile phone, laptop an pc. But on my IPad 3 the only page that appears is HOME, the photo link and menu don't work.

Does anyone have any suggestions? Thanks

URL: www.gslegers.nl

greetings

Gerard Slegers

Posted on the
14 ANSWERS - 1 USEFUL - 1 CORRECT
Andre E
Andre E
Moderator
Best User of the month EN

Is the Ipad up to date? Also the browser? Try another browser - if possiblle-

I don't own one, so sorry..

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Posted on the from Andre E
Slegers G.
Slegers G.
User
Author

Thanx for your reaction. The IPad 3 is up to date, software iOS 9.3.5 ( not the newest, but it's the last update possible for IPad 3), I have tried the Safari browser of course and also Google and Firefox. The same problem, only the Homepage is shown with the 2 photos. The photo link on that page brings you to a new page but the only thing that is shown is my name and the menu icon, which doesn't work. The menu icon on the home page isn't working either

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Posted on the from Slegers G.
Andre E
Andre E
Moderator
Best User of the month EN

staat java aan op de ipad in de genoemde browsers?

Wellicht dat dit helpt....

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Posted on the from Andre E
Rbbrt WebsiteX5.info
Rbbrt WebsiteX5.info
User

Ha Gerard en Andre, 

Dat zou het best wel eens kunnen zijn. Ik heb mijn oude iPad 1 (iOS 5.1.1) weer eens opgeladen en mijn site is prima responsive, het menu en alle links werken op dit apparaat. Het ligt dus niet aan de iOS-versie of aan WebsiteX5.

Groet,

Robert

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Posted on the from Rbbrt WebsiteX5.info
Slegers G.
Slegers G.
User
Author

Hi Robert en Andre, java script staat aan in de browsers, kan me ook niet voorstellen dat het het aan de software van webSite X5 ligt, omdat de website keurig draait op laptop, desktop en mobiel. Kan  er niet achter komen wat het probleem zou kunnen oplossen? Blijf hopen op suggesties.

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Posted on the from Slegers G.
Esahc ..
Esahc ..
Moderator

Slegers, I do not have an iPad, but it sounds like your iPad is simply "kludged up" and cannot accept all the grpahics. Recent issues with an oldish Samsung Tablet were solved by a reset to factory defaults. It's harsh, but assuming you have the appropriate backups it could revitalise the pad.

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Posted on the from Esahc ..
Incomedia
Stefano G.
Incomedia

Good day to everyone.

We were able to test this issue and have encountered it just the same as you all did.

This issue has been reported to the developers for further analysis.

I will get back to you here as soon as any update on this matter is available to me.

Thank you

Stefano

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Posted on the from Stefano G.
Slegers G.
Slegers G.
User
Author

Dear Stefano, Thanx for the information, I hope to hear soon for any solution. 

With kind regards

Gerard

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Posted on the from Slegers G.
Slegers G.
Slegers G.
User
Author

Dear Stefano, Incomedia and website x5, I wonder if there is any progress. It's two weeks later and I just had an update for Website X5 Evolution 15, but I still encounter the same problem, my website is bad visible on my Ipad3. Most of the photos, the base of my website, ain't visible and the menu isn't working good,

hope to hear some of any progress

with kind regards

Gerard

www.gslegers.nl

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Posted on the from Slegers G.
Incomedia
Stefano G.
Incomedia

Hi Slegers,


We've just released a new update for v15 which fixes this issue too specifically.

Could you try and verify if this is fixed for you?

Thank you

Stefano

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Posted on the from Stefano G.
Slegers G.
Slegers G.
User
Author

Dear Stefano, I updated X5 E15 yesterday, but every page with a photo gallery still doesn't work on my Ipad3, neither does it show my header of the Homepage. The pages and the parts with text are OK. It's strange cause on newer IPads it works without any problem. Also on androidphones, IPhones, laptops and Pc's the website works perfectly. 

With kind regards

Gerard

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Posted on the from Slegers G.
Incomedia
Stefano G.
Incomedia

Hi Sledger.

The update came out some minutes ago, you need to update to the newest version out now.

Try and let me know

Stefano

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Posted on the from Stefano G.
Georg V.
Georg V.
User

Yesterday was V15.1.0, today there is a new update 15.1.1 with a fix for Safari browser.

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Posted on the from Georg V.
Slegers G.
Slegers G.
User
Author

Dear Stefano, Georg a.o.  I just updated the latest evolution 15 and the problems are solved, thanx very much for solving it, 

with kind regards

Gerard Slegers

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Posted on the from Slegers G.