Program wont open

Author: John Alexander

Visited 876, Followers 1, Shared 0

Tags: not,program,website x5 professional 14,working

My v 13 Version wouldn’t open – kept telling me to reinstall, when I did this it made no difference I kept getting the same error maessage telling me to reinstall.

I installed v 14 and the same thing keeps happening -

Can you fix this for me, it is vital I have your program working, i have windows 10 on my computer

Posted on the 04/12/2018 10:08:10

4 ANSWERS

Andre E

Moderator

Hello John,

Try this solution: https://helpcenter.websitex5.com/en/post/181536

Goodluck

Posted on the 04/12/2018 11:25:17 from Andre E

John Alexander

User
Author

followed your link to the instructions, no change to my website x5 software, the fix didn't work

Posted on the 04/19/2018 09:27:46 from John Alexander

John Alexander

User
Author

to date, installing V15 appears to have corrected the errors hopefully i won't have any issues with this version

Posted on the 04/19/2018 10:15:30 from John Alexander

Andre E

Moderator

Well if v15 works then why not.

thanks for the feedback.

Posted on the 04/19/2018 20:22:02 from Andre E