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Johnny K.
Johnny K.
User

Suddenly Blank Preview in vers. 15 prof.  en

Author: Johnny K.
Visited 913, Followers 1, Shared 0  

After installing and testing my websites, I suddenly can not see my website, in the Preview window.

Anyone that can help?

Posted on the
7 ANSWERS - 1 USEFUL - 1 CORRECT
Johnny K.
Johnny K.
User
Author

....I can add that when I create a text object I can not write in it.

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Posted on the from Johnny K.
Johnny K.
Johnny K.
User
Author

Unfortunately! I have tried to restart and no result. I am using AVG Security and there is no indication that it has an effect on X5. I tried in Preview to test as Mobile Phone and then the problem appeared. Blank Preview and Text object, and no option to write in the text field.

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Posted on the from Johnny K.
Incomedia
Stefano G.
Incomedia

Hi Johnny.

I confirm that this probably has to do with an interfering Antivirus/Malware bytes or similar.

When you start the mobile preview for the first time, the software operates in a way that can be blocked by the antivirus.

You could test this by turning it off temporarily.

If it should be so, please add the software to the Antivirus exceptions and get back to me here

Thank you

Stefano

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Posted on the from Stefano G.
Johnny K.
Johnny K.
User
Author

Hi Stefano.

Not that easy to find a way in AVG, but at last I fnd the Firewall option, and there unblocked WebsiteX5, and now everything works as expectet.

Many thanks and a good weekend to you.

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Posted on the from Johnny K.
Esahc ..
Esahc ..
Moderator

Johnny, please mark your own post as correct so others may benefit from you unfortunate experience.

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Posted on the from Esahc ..