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Cahal Winston
Cahal Winston
User

Problem showing GALLERY images in MS EDGE -(Chrome=OK)  en

Author: Cahal Winston
Visited 1455, Followers 1, Shared 0  

Hi,

Website X5 V16 

(AntiVirus = OFF = SAME)

Am having problem displaying "GALLERY" images in EDGE (W10 1803).

Just getting a blank background box with background colour, no picture displayed.

CHROME is Fine, pictures in "GALLERY" field are displayed AOK

I have tried on 3 different computers, different owners = same problem with edge

No GALLERY pictures in EDGE.

I have seen https://helpcenter.websitex5.com/en/post/191849 which doesnt help

I have amended images in the field, re-uploded etc, with no change

Is there a compatibility issue with X5 V16 and EDGE?

Is there a fix (outside of deleting the field)

Thanks in anticipation.

Posted on the
3 ANSWERS - 1 CORRECT
Incomedia
Riccardo P.
Incomedia

Hello Winston,

can you write here the url of your site and the page with the problem please? So i can verify it.

Attach a screenshot of how you see the page.

Let me know.

***** Google Translation:

Hallo Winston,

kannst du hier bitte die url deiner seite und die seite mit dem problem schreiben?Also kann ich es verifizieren.

Fügen Sie einen Screenshot der Darstellung der Seite bei.

Gib mir Bescheid.

Read more
Posted on the from Riccardo P.
Cahal Winston
Cahal Winston
User
Author

Hi there,

Resolved issue by turning OFF the ZOOM attribute on each picture used in GALLERY.

Set to none.  Re-uploaded changes.  It worked.

Seems there is something amiss with GALLERY "Zoom" attribute when viewing in MS EDGE.. (Edge doesn't like coding at all).  I can only comment on "Zoom".. not game to try others attributes, as no attribute works fine

Anyways, if anyone is getting these odd blank boxes in GALLEY pictures under MS EDGE, just nuke the fancy attribute back to vanilla.

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Posted on the from Cahal Winston
Incomedia
Riccardo P.
Incomedia

Hello Cahal,

we have solved this problem with the new update on the beta channel. YOu can try this submit to beta.websitex5.com

and download the update.

Let me know.

***** Google Translation:

Hallo Cahal,

Wir haben dieses Problem mit dem neuen Update auf dem Beta-Kanal gelöst.Sie können dies auf beta.websitex5.com einreichen

und lade das Update herunter.

Gib mir Bescheid.

Read more
Posted on the from Riccardo P.