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Chris B.
Chris B.
User

Cannot update to X5 Evolution V17  en

Author: Chris B.
Visited 947, Followers 1, Shared 0  

I cannot upgrade to X5 Evolution V17. Indicates the current V16.3.1 is not registered, but the license key listed in my profile.

Please advise.

Chris Beukman

Posted on the
2 ANSWERS
Andre E
Andre E
Moderator

Hello Chris,
I think Incomedia needs to check the licence settings.

I have set this post for them te react, give them 1 or 2 day's, due to the new version it;s probably a bit more busy.

THX!

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Posted on the from Andre E
Incomedia
Elisa B.
Incomedia

Hi Chris, 

thank you for your message. 

Please download WebSite X5 17 from the "Download" section of your Help Center account. 

Thanks! Kind regards.

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Posted on the from Elisa B.