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Leo L.
Leo L.
User

Email to the customer comes back as undelivered  en

Author: Leo L.
Visited 1391, Followers 1, Shared 0  

Everytime as a customer made an order I got the automatic created email to the customer back as not delivered with the following reason:

"SMTP error from remote mail server after end of data: 550 Maximum line length exceeded (see RFC 5322 2.1.1)"

Can you give a solution for this problem?

The website is https://www.catchthetime.nl

Posted on the
1 ANSWERS
Incomedia
Stefano G.
Incomedia

Hi Leo.

This is being shown by your emailing server because the generated email is longer than the maximum your server allows.

If you inserted custom text in your emails, I would suggest revising that. If not, I would advise contacting your hosting's support mentioning this issue, and they should be able to tell you exactly how to proceed in order to solve this specific issue on their side.

After you contact them, get back to me here with their response

Thank you

Stefano

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Posted on the from Stefano G.