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Latif Bittar
Latif Bittar
User

Can I download WS Evolution X5 V 16.2.1 update?  en

Author: Latif Bittar
Visited 608, Followers 1, Shared 0  

Hello. I needed to reinstall windows on my computer. My update protection suscription ended on 12 october 2018 but right now I'm not able to purchase the new software until mid december. 

After reinstalled windows I reinstalled Website X5 Evolution V 16.0.30 which is the version I have and activation was successful. Trying to activate V 16.3.1 update does not work, it tells that activation was successful but after clic on start it opens the activation window over and over.

I have projects made by 16.2.1 and therefore I cannot open them. Is there a way to download V 16.2.1 and will I be able to activate it? Or am I forced to purchase the new version 17? That's the only option I have to purchase in my offers section. I'll be waiting for some answer. Thank you very much in advance.

Posted on the
3 ANSWERS
Andre E
Andre E
Moderator

Latif,

You can download the latest version for v16 here in the helpdesk in your portal.

goto top right next to your name pulldown -> download.

For your other question check here: https://helpcenter.websitex5.com/en/post/202761#4

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Posted on the from Andre E
Latif Bittar
Latif Bittar
User
Author

Andre,

Thank you very much for your answer. I already purchased V17 and now I can open my latest V16 projects again.

Best regards.

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Posted on the from Latif Bittar
Andre E
Andre E
Moderator

Thanks for the feedback.

Have fun with v17.

B.R.

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Posted on the from Andre E