V17 (pro) - Http Error 500 with contact form, cart and more

Author: Jean-michel P.

Visited 1393, Followers 1, Shared 0

Tags: 500,error,http,pro,v17,website x5 professional 17

I did an update from v16 to v17 (pro) and now all my websites fails. Contact form says http error 500. Same for protected page and cart. The CAPTCHA ins't working too. Pleese I need help. I worked hard to update my website and now it's not working anymore. I've try simple form with only name and email and it doesn't work. I don't know what to do. I don't want to come back to v16 and remake my website from the begining.

Thanks.

Posted on the 03/21/2019 02:15:35

6 ANSWERS

Esahc ..

Moderator

Can you check with your host what version of PHP they are running, or perhaps thru cpanel if an upgrade is available?

Posted on the 03/21/2019 09:08:26 from Esahc ..

Aleksej H.

Moderator

Try PHP 7.1.

Posted on the 03/21/2019 11:26:00 from Aleksej H.

Nigel P.

User

Using 7.2 without any problems 1and1 (IONOS)

Posted on the 03/21/2019 11:42:48 from Nigel P.

Jean-michel P.

User
Author

They have the version 7.2.14

Posted on the 03/24/2019 12:04:08 from Jean-michel P.

Jean-michel P.

User
Author

I found where to select version of php it was older. Not working yet, but I thinks it's going to work. Thanks.

Posted on the 03/24/2019 12:10:24 from Jean-michel P.

Aleksej H.

Moderator

Not at all.

Posted on the 03/24/2019 14:26:06 from Aleksej H.