Shopping cart bug causes lost salesAuthor: Barry B.
The present way that the shopping cart checkout works where it sends out a confirmation email before receiving payment is backwards. Website X5 should take payment before it sends out the confirmation email, just like the way the Incomedia website works when you purchase products or the way that downloadable purchases work.
New purchasers of Website X5 should be made aware of this bug in the software because they will lose income due to confusion of their customers on ecommerce purchases. I presently lose approximately 50% of my sales due to this bug.