+1

Hello.I sent a request about your question to the technical support of the company.Wait for an answer from them here in the comments.

@ Aleksej

Thank you very much...

...but since it is a holiday season I do not really count on it... We'll see in September will anything get started then- there is so much that needs to be done with the e-commerce part that I do not know where to start...

> VAT customization (by country, by the buyer: company or private...)
> additional Payment gateway for non-global currencies
> shopping-cart major "face-lift"
> WISH list
> video presentation of the products etc.etc:

Explanation on how to is here:

https://wsx5.afsoftware.fr/viewforum.php?f=108

Enjoy

@ Axel,

you're a great guy - but this solution is yours not by Incomedia;) (btw-thank you!)

Incomedia really has a great tactic: let our advance users improve our product for FREE, we will just play along and earn money... 

Hi Sinisa

In order to be able to achieve the instant delivery of a product after the order has been completed, the service providing the code to pay must meet certain requirements. Their code must be structured in a way where it is possible for WebSite X5 to determine whether the payment was correctly completed or not.

For the moment, I have to confirm that PayPal is the only system for which such functionality was implemented and it is mandatory to use that in order to achieve this.

It might be possible to achieve with different services too but only through custom code since the software has no standard way to handle this for services other than PayPal.

I took the liberty of changing your topic into an Idea as well as add a little part to your title in order for the idea to be more effective when the Staff check the Idea sections of the Help Center

In this way, it will be better highlighted since the possibility of having immediately delivery of a product on more services could surely be useful to other users as well

Please let me know if I can provide more information on this matter

Thank you

Stefano

@ Stefano

If you're going to ask the developers regarding this - please tell them to add another payment gateway to the X5.

The reason for this request is that MultiSafePay (got their mail yesterday) - will not support payments for START-UP companies from: Croatia and some other European countries. It will only support the companies with a flawless financial report (for, at least, of one financial year).

That way MultiSafePay CAN NOT - unfortunately - be the payment gateway that we can count on.

We will hurriedly investigate WHAT credit card payment getaway (probably an e-wallets service) would fit our (and other countries) need - so that the Website X5 got one more "built in" working payment gateway that will fit (almost) every European X5 user.

Since we cannot start offering web-shop builing service without the working payment gateway - we will report here ASAP what e-wallet will be compatible for the majority of companies that live in countries not supported by the PayPal or others...

Stefano - we are aware that the majority of the staff is on their holiday - but we are stuck for over a month because of this... so, this is a burning issue for us.

We will also here propose the "tweaking" of an already working solution in X5 - which implementation should not be a time consuming matter for developers - but we'll do this next week.

Stefano - thank you again for putting the focus on this very important issue and please follow this post for our updates.

@ Stefano

I'm writing a multiple post on the same subject because I'm not getting the right support...

And this topic cannot be marked as an IDEA - because the large number of your users have no use of the e-commerce part of the X5... this is a serious flaw and not a "luxury".

My question - plain and simple:

Will Incomeda add  - within the next 30-40 days (today is September 18th, 2019.) - another payment gateway which will support the majority of the local currencies and be incorporated into the Website X5 PRO as an alternative digital product payment processing system?

My strong suggestion is 2checkout - which you already use as Incomedia's main payment gateway.

Stefano - I'd have to ask for a straight answer (yes or no) - so I do not waste my time anymore - thank you!

Hi Sinisa

I can surely understand the trouble this particular situation might be causing you.

I can only confirm that this particular necessity has been notified correctly to the development team, but I can give no guarantee that such a request could be satisfied nor implemented in a defined amount of time.

The ideas opened by users are many and are discussed extensively, I can guarantee this. For this reason, the realization of such or the mere discussion about its possible implementations and implication might take longer than expected.

Even though I am unable to provide a definitive answer to this, I can only ask you to be patient yet longer until the matter is properly analyzed and eventually rely on external coding for the moment. The matter has not been forgotten and will receive the proper attention as soon as possible

Thank you

Stefano

@ Stefano

Thank you for your reply.

As I wrote above:

This is the BURNING ISSUE #1 of the e-commerce part.

The PayPal's alternative would handle a lot of your current and future users's problems.

It's not just about us who can not use PayPal because of the local currency issue - there are lot of people outhere that do not want to use PayPal for other various reasons.

I think that adding 2checkout as an additional payment gateway (and "hooking" it to the digital products selling routine), would certainly fix a lot of issues and it would make X5 more competitive on the market.

In the hope that your developers think alongside those lines, I thank you!