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Sinisa B.
Sinisa B.
User

Latest update - TOTAL SUM (TOTAL + VAT)  en

Author: Sinisa B.
Visited 598, Followers 1, Shared 0  

In the latest update - have you changed the way that the amounts are listed (see below).

The VAT amount should go above the TOTAL + VAT.



TOTAL + VAT should be the last data in the table. The way that is showing now is confusing for the buyer...'cause the buyer is primarily interested in the TOTAL amount

Posted on the
26 ANSWERS - 3 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello.I sent a request to the developers.Expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Sinisa B.
Sinisa B.
User
Author

@ Aleksej
Thank you - If only the Incomedia staff would react so quickly...

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Posted on the from Sinisa B.
Sinisa B.
Sinisa B.
User
Author

@ Danielle

This issue about the credits discount is not related with the X5 program and to my question above.

...but I hope that Incomedia will solve the erroneously discount-calculation...



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Posted on the from Sinisa B.
FABRE Danielle
FABRE Danielle
User

@Sinisa,

Of course, but not really because when I bought the credits, I had the same confusion as you report.

The offer:

(I thought I had to pay 41,93 €)

See the screenshotbelow:

and my invoice:

and I paid .

I think there is an issue, no?

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Posted on the from FABRE Danielle
Incomedia
Stefano G.
Incomedia

Hello Sinisa

I'm unsure as to what your report is actually about.

I tested this on older versions as well and the design of the cart is exactly the same. This screenshot comes from v17:

Where you intending to open up an Idea topic suggesting a change in this or did I misunderstand the matter?

Please keep me posted on this

Thank you

Stefano

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Posted on the from Stefano G.
Sinisa B.
Sinisa B.
User
Author

@ Stefano

The correct data-order according to your screenshot should be:

VAT (included)          1.80 EUR

TOTAL + VAT           10.00 EUR

The way it is now (and on your screenshot) - the last data is VAT which is wrong in the accountant/invoicing sense (ask your accountant if you don't believe me).

It is also confusing for the buyer.

Stefano - you can do what you want with this post as long as would be corrected (this is a 10 min. job for the developer - just replace those two rows)- thank you!

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Posted on the from Sinisa B.
Incomedia
Stefano G.
Incomedia

Hello everyone

@Danielle 

I can see that my colleague is already providing support for this on your other topic. Please continue there as to avoid confusion

@Sinisa

I apologize but I misunderstood your first sentence in your first post.

When you wrote this "In the latest update - have you changed the way that the amounts are listed" you actually meant this as a question. Since it was missing a question mark I thought this was more of a statement reporting that the view had been changed in the latest version.

Since what you are reporting is more of an order preference rather than an actual error, I would suggest you open up a new Idea topic for this. This way, the matter can be better kept under check by the Staff when browsing through the Ideas and kept under consideration in the correct way.

Thank you

Stefano

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Posted on the from Stefano G.
Sinisa B.
Sinisa B.
User
Author

@ Stefano

No, it's not a preference or a wish - it's the order of writing things correctly (on an invoice, for example). Please ask your accounting office - and hear what they have to say.

The amounts on the shopping cart table has to be listed in the right order.

Here are some screen-shots of various shopping carts of other softwares.

As you can see, the TOTAL amount is always at the very bottom.


Let me ask you Stefano - when you buy something on the Internet - what is the very last listed amount you see: the TOTAL sum or the VAT amount?

Stefano - please, when you check that what I'm writing above is correct - ask the developers to get into the code and swap those two lines of code.

It's a 5 min. work...

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Posted on the from Sinisa B.
Incomedia
Stefano G.
Incomedia

Hello Sinisa

I surely understand your point and for this reason, I've notified the developers of this so that they might be aware of the necessity.

As always though, I'm unable to tell whether the matter will be analyzed in a short time. Rest assured, I'll keep you posted here should anything new come up on this

Thank you for your patience

Stefano

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Posted on the from Stefano G.
Sinisa B.
Sinisa B.
User
Author

@ Stefano

Thank you - this is something that would take only a couple of minutes.

No programming here - just switching of those two rows of the code. Hopefully the developers will see it that way and change it in the next update...

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Posted on the from Sinisa B.
Sinisa B.
Sinisa B.
User
Author

@ Alex

I get those guys - "bells and whistles" (packaging) sells... e-commerce is a lot of work "under the hood" that average user can not /will not notice, but improving e-commerce will "bind" the users to the software for sure...

Otherwise, I can see that many of the current users will not pay for the update protection.

Let's hope that Incomedai will surprise us with the e-commerce updates pretty soon! (I'm staying positive today sealed)



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Posted on the from Sinisa B.
Sinisa B.
Sinisa B.
User
Author

@ Stefano
Any news regarding the correction of the amount-order in the checkout table?

(TOTAL+VAT amount should be the very last amount listed).

As I wrote above, to correct this the developer would need 2-4 mins.

Thank you for your reply!

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Posted on the from Sinisa B.
Wsx5.afsoftware.fr  
Wsx5.afsoftware.fr  
User

Hoooo, Sinisa

2 or 4 mn .... you exaggerate  no !!!! surprised

Cut/Paste one line or one paragrah between {...... } into the code ...

15s .. not anymore

tongue-out

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Posted on the from Wsx5.afsoftware.fr  
Sinisa B.
Sinisa B.
User
Author

@ Axel - I know... I had to add the test-time and building the .exe cool

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Posted on the from Sinisa B.
Wsx5.afsoftware.fr  
Wsx5.afsoftware.fr  
User

Ha yes... and compiling with no errors tongue-outundecided

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Posted on the from Wsx5.afsoftware.fr  
Antal Z.
Antal Z.
User

HI

Set the price without VAT.

Then the forend is fine

Price excluding VAT
VAT
Total price

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Posted on the from Antal Z.
Sinisa B.
Sinisa B.
User
Author

@ Antal

...and what about when I need to set the prices with VAT included?

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Posted on the from Sinisa B.
Esahc ..
Esahc ..
Moderator

Sinisa, down here in the wonderful land of Oz, every docket and receipt (even the lowly supermarket receipt) shows GST (equivalent to your VAT) AFTER the total just as WX5 does.

In your neck of the woods, do supermarkets, hardware stores, retailers and service providers list the VAT before or after the total?

(just curious if this is merely your preference or the standard applied in your region)

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Posted on the from Esahc ..
Sinisa B.
Sinisa B.
User
Author

@ Esahc ..

In my neck of the wood - Croatia - the TOTAL SUM is always the last one to show.

The VAT amount is listed just above the TOTAL (which it should be in any B2C environment here in Europe)

The common and mathematical logic is pretty simple:

The TOTAL amount is the amount the buyer needs to pay and hence it needs to be the most visible one.

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Posted on the from Sinisa B.
John S.
John S.
User

It should be a setting in the software : Show VAT after ( 0 ) or before the total (1).

The setting 0 could be the default and then the system act as today.

If set to 1 the VAT is shown after the total. This way it will be backwards compatible. And usees that want it to be different can do that.

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Posted on the from John S.
Esahc ..
Esahc ..
Moderator

+1

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Posted on the from Esahc ..
Sinisa B.
Sinisa B.
User
Author

@ John

Amen!

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Posted on the from Sinisa B.
Jan Van Den Berg
Jan Van Den Berg
User

Sanisa is right .... Same in Holland here:

If you show your produkt at price of €18 incl vat (9%example).

In every shop I get invoice / Ticket here says: 

Produkt X  cost 16,51 

vat 9%      1,49

TOTAL incl VAT  € 18,00

=================

If they show price excl vat 9%  ( 16,51 )

You get the same invoice /ticket says:

Produkt X  cost 16,51 

vat 9%      1,49

TOTAL incl VAT  € 18,00

Hope they switch these lines too and show by displaying product incl VAT, at invoice / orderconfirmation also the amount without vat.  ( Now it shows product price 18,-  incl vat 9%  1,49  .and do not show the amount without vat ( 16,51) .

Its in Holland obligated by law to show at any invoice:

price whitout vat

Vat %  and VAT amount

TOTAL PRICE  ( = Amount incl VAT )

In Holland we have 3 type %  of VAT : 0% ,9% and 21%

So officially on invoice at bottom must display for as:

Subtotal amount excl VAT  € ---,--

VAT  9% Amount    € --,--

VAT 21%Amount   € ---,--

Total INCLUDING VAT  € ----,--

( When there are no products for example 21%,  this line will not show).

But I do not see any changes with last update 2019.3  

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Posted on the from Jan Van Den Berg
Sinisa B.
Sinisa B.
User
Author

@ Jan Van Den Berg

Exactly!

Nothing really important in the latest update - except some bug fixes, some new objects (button object which I had to pay for before) and some other "cosmetic" changes...

This VAT thing is a five minute job - and still no change...

I was wondering - how they come-up with the VAT info at the very bottom at all?!

It's elementary school level knowledge!

IT guys are supposed to be good in math, aren't they?

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Posted on the from Sinisa B.