WebSite X5Help Center

16 ANSWERS - 6 USEFUL
William J.
William J.
User

+1 

Don't see much incentive to subscribe to Update Protection do you?

Sorry we are now not calling it Update Protection any more, wonder why??

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Posted on the from William J.
Leonidas Galbas Santos
Leonidas Galbas Santos
User

Como atualizar o website nos sites do usuários após atualizações ?

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Posted on the from Leonidas Galbas Santos
Jim C.
Jim C.
User

Hi All,

I believe that Incomedia X5 is a good piece of software. However I also believe that it can be an excellent piece

of software, if only the developers would listen, take on board and action the very valuable feedback that they

get from their many loyal users. I don't know if their failure to action the issues raised is due to their developers

not really having the skills required for the role, or if Incomedia just won't spend the money on improving the

software.

What I do know though is, that Incomedia are getting very skillful at the old "smoke and mirrors" trick, we can

only live in hope that they will up their game, or as a lot of users intend to do is walk away and spend their money 

elsewhere.

Jim

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Posted on the from Jim C.
Sinisa B.
Sinisa B.
User

@ ALL

Yes, just some bug fixes...

... and I'm getting tired of posting and asking for the same old stuff all over again... 


My UP is out in 7 months - and if I don't see a major e-commerce update - I know I'm out of here!

And INFO for Incomedia - if some professional webmaster is not renewing the UP - this only means that she/he has found a better piece of software to work on.

She/he will not be coming back.

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Posted on the from Sinisa B.
Tom G.
Tom G.
User
Sinisa B.
And INFO for Incomedia - if some professional webmaster is not renewing the UP - this only means that she/he has found a better piece of software to work on.

Exactly!

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Posted on the from Tom G.
William J.
William J.
User

+++1

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Posted on the from William J.
Incomedia
Elisa B.
Incomedia

Hello guys!

I just wanted to let you know that we have just released WebSite X5 new version 2019.3. For this version, we have introduced a number of new features, which you can find on this page: https://www.websitex5.com/en/new-features.php

I really hope you will appreciate the new functions and, if you still don't see one specific function you were looking for, don't worry: there will be other versions released within the next year! If you want to stay tuned on what will come next, you can keep an eye on our Preview program. We will let you know as soon as a version is available there.

Please let me know if I can be of further help. Kind regards.

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Posted on the from Elisa B.
Wsx5.afsoftware.fr  
Wsx5.afsoftware.fr  
User

2019.3 !!!!!!!!!!!!!!!!yellyell

RGPD = Nothing... . European law mandatory since May 2018  !!!!!  surprised

e-Commerce = Nothing    (asked since long time , years surprised

UPDATE PROTECTION is NICE

http://wsx5.afsoftware.fr

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Posted on the from Wsx5.afsoftware.fr  
Tom G.
Tom G.
User

New releases…

Incomedia is concentrating on creating new objects in each new release. These objects are certainly nice to have, but we could live without them, as for now. Seems to me that the new releases are created to satisfy users who purchased Update Protection, to make the UP look like something worth money spent… In my opinion it isn’t.

My points:

  • Why not spend all programmer’s time on writing from scratch (or changing) the entire e-commerce!?
  • How many more years will the WSX5 users have to wait for this most important part of the software?
  • Why is Incomedia avoiding the answer on questions like “Are you working on e-commerce?” or “When can we expect changed e-commerce part to be released?”

I wonder how many UP users are happy seeing New Content Slider Object, New Button Object or Suggestions Toolbar?

Just my “two cents”…

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Posted on the from Tom G.
Dmitrij K.
Dmitrij K.
User

I vote for better e-commerce too

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Posted on the from Dmitrij K.
Myron A.
Myron A.
User
Author

Anyone who subscribes to Update Protection is making it easy for Incomedia to ignore our requests for essential improvements to Website X5.

If there were no subscribers to Update Protection, and no income for Incomedia, then they would HAVE TO improve their product to generate sales of their software.

As long as revenue from Update Protection users is coming in, Incomedia can smile and keep releasing trivial features.

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Posted on the from Myron A.
Wsx5.afsoftware.fr  
Wsx5.afsoftware.fr  
User

Take Care Myron, laughing

Elisa will block your post because she does not like comments like this. tongue-outtongue-out

She don't appreciate our comments ont their bad work.

But you are right, just the truth... undecided

Our requests are never fixed...

They are working on their f... "new content slider" object since July/August !!!!! and just now there have already some issue with it... !!!!
But nothing on our requests which are essential

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Posted on the from Wsx5.afsoftware.fr  
Tom G.
Tom G.
User
Myron A.
...As long as revenue from Update Protection users is coming in, Incomedia can smile and keep releasing trivial features.

This is soooo true!

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Posted on the from Tom G.
William J.
William J.
User

Just asking did anyone get the email informing them that Incomedia will no longer be talking about Update Protection?? Apperantelly it's being dropped in favour of just calling it updates??

How does that work for everyone who subscribed to UP?

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Posted on the from William J.
Incomedia
Elisa B.
Incomedia

Hi William, 

the system stays essentially the same, but instead of referring to it as "Update Protection", we will talk about active and expired licence. If your licence is active you get all the updates and new versions, if your licence is expired, you can't get the updates and the new versions, but you will still be able to keep using the software, as always. If you have extended your Update Protection earlier this year, your licence will be referred to as active, and it will be possible to get all the updates and new versions. 

If you need any more specific information regarding this matter, I kindly ask you to create a new topic for it, so we can look at it individually.

Thanks! Kind regards.

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Posted on the from Elisa B.
William J.
William J.
User

ok will do thanks.

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Posted on the from William J.