Error opening "Empty" and "Blank" template 
Author: David R.
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Hi, I am using Website X5 Pro, I just purchased it yesterday.
I am having trouble where to find contact for tech support.
Opening "Empty" or "Blank" templates show error: Unable to execute file in the temporary directory.Setup aborted. Error 5: Acceso denegado
(see attach image)
thanks in advance!
Posted on the
David, I have seen this issue when your anti-virus attempts to protect you (and has got it wrong). Firstly can you temporarily uninstall or disable any 3rd party anti-virus/malware/firewall or vpn? If this works exceptions can be added to the software to stop future issues.
If this doesn't work I would like to recommend you download ccleaner (FREE)
https://www.ccleaner.com/ccleaner/download
and run it. On rare occasions I have seen a temporary folder (hidden from user) so full that Windows could not generate a random file name to unpack a program for installation.
Please let us know how you get on.