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Marco Paulo
Marco Paulo
User

Homepage error and site doesn't show some images and slideshow pictures. Only at Internet Explorer browser.  en

Author: Marco Paulo
Visited 1633, Followers 1, Shared 0  

Please go to www.acessorios.memiranda.pt. The homepage has an error message.

Another problem is that some images and the homepage slideshow (has been removed now) doesn't appear in Chrome and Edge browser but it appears with Internet Explorer browser. Please check http://www.acessorios.memiranda.pt/localizacao.html

Thank you for fixing it.

Posted on the
3 ANSWERS - 1 USEFUL - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Marco, if I had this error I would find the original image and copy it with a new name, then I would put the new image on the page instead, then do a ctrl+preview to force all pages to update. Then do a full upload (not new and changed).

If you no longer wish to use the intro/welcome page, go to step 4 advanced, welcome page and turn it off. You should then remove index.php from your webhost (step 5, upload website to internet and before starting the upload, browse to index.php and delete it)

As for internet explorer (please stop using it!!), clear the cache (ctrl+F5) and let us know if that clears the problem.

Please let us know success or otherwise.

You should also seriously consider purchasing the latest version and recreating your site to meet todays standards and requirements (eg responsive). If you prefer to upgrade to the latest version rather than recreate then one of us here would be pleased to assist (there is no direct upgrade path from v9 to the current version - we can assist if requested)

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Posted on the from Esahc ..
Marco Paulo
Marco Paulo
User
Author

Dear Esahc,

Thank you for the explanation, but the problem is still on.

I did what you said, but still I have the error message after previewing. Please check printscreen.

I do want to maintain the homepage. But I have uploaded a video and a slideshow with pictures (now I have changed it) and after upload it, Chrome doesn't show it, neither Edge, only Explorer.

The same to 2 pictures at our location page. If you go to http://acessorios.memiranda.pt/localizacao.html and compare with the printscreen hereby, you will see the page online is blank at the bottom but at X5 platform, there are 2 images inserted.

Thank you for helping me out, because I would like to see all tools bought to work. 

Regards,

Marco

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Posted on the from Marco Paulo
Esahc ..
Esahc ..
Moderator

Marco

I'm sorry - v9 appears to work differently than new versions.

Did you go here

. . .  and then replaced the image here??

. . . . or simply remove the tick here??

Then did you do a FULL upload?

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Posted on the from Esahc ..