WebSite X5Help Center

 
Milan M.
Milan M.
User

Image object; insert picture, version 2019 3.17  en

Author: Milan M.
Visited 1426, Followers 1, Shared 0  

Image object

After instalation v.2019 3.17
Pictures of the online library are not displayed
Where could be the problem?

Posted on the
11 ANSWERS - 1 USEFUL - 1 CORRECT
Giuseppe Guida
Giuseppe Guida
User

I regularly see them, both Premium images (it's a new section) and Free images...

Read more
Posted on the from Giuseppe Guida
Giuseppe Guida
Giuseppe Guida
User

and...

Read more
Posted on the from Giuseppe Guida
Jan Procházka
Jan Procházka
User

Hi,

I have unfortunately the same problem (in Czech Republic), the window is empty there is only rotating logo Webite.

Jan

Read more
Posted on the from Jan Procházka
Milan M.
Milan M.
User
Author

I have Professional version 19 3.17 with a subscription.
On both my pc the online pictures are not accessible.
I attach a picture.
Why does it not work?
Do I have to buy something?
How do I access my pictures?
Thanks

Read more
Posted on the from Milan M.
Milan M.
Milan M.
User
Author

Probably only in the Italian version?
Not working in the Czech version!

Read more
Posted on the from Milan M.
Incomedia
Stefano G.
Incomedia

Hello Milan, Jan

I can confirm that this issue is apparently linked to the Czech version of the software.

I've notified the developers so that the issue can be fixed

I'll keep you posted here as soon as news becomes available

Thank you

Stefano

Read more
Posted on the from Stefano G.
Milan M.
Milan M.
User
Author

How to revert to a previous version?
From version 19 3.17 to version 19 3.XX
It helps everyone, until the errors are corrected
Thank you. Milan

Read more
Posted on the from Milan M.
Esahc ..
Esahc ..
Moderator

Sadly Milan the only way back to an earlier release is if you have:

A: an iwzip created before you upgraded (I create one and rename with date every time I open and change the project)

B: a copy of the installer for the version you require (I save "almost" every new version as it is released)

If you have an appropriate iwzip of your project I can provide v2019.3.14 or v2019.2.16 if you require it (but it is English)

Read more
Posted on the from Esahc ..
Milan M.
Milan M.
User
Author

Oooo. Thank you very much for the offer.
I have the current IWZIP.
I'm instructed. I will always make a backup of the old version.
I hope to correct the mistakes soon.
Good luck. Milan

Read more
Posted on the from Milan M.
Esahc ..
Esahc ..
Moderator

Milan, if you really do require an earlier version, please contact me through https://www.esahc.com and tell me which version (I assume v2019.3.16 pro?), I will then contact you.

BTW If you only want access to free images (not premium), you do realise you can visit https://pixabay.com/ and simply download the image/s for use in WX5?? Thru their website the choices are even more extensive.

Read more
Posted on the from Esahc ..
Milan M.
Milan M.
User
Author

I have already solved.
I use pixabay and others. I will wait for bug fixes version 3.17.
Thanks for the recommendations and offer version 3.16
Milan

Read more
Posted on the from Milan M.