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Darren  W.
Darren W.
User

Hi All. Prog keeps crashing when trying to customize template.  en

Author: Darren W.
Visited 1396, Followers 1, Shared 0  

Ive tried to fix Net (Microsoft download). Tried exporting and importing project and nothing seems to work.

Here is the error message. Many thanks.

2020-04-04 8:20:52 AM [EXCEPTION] Parameter is not valid. System.Drawing at System.Drawing.Bitmap..ctor(Int32 width, Int32 height, PixelFormat format) at System.Drawing.Bitmap..ctor(Int32 width, Int32 height) at (Int32 , Int32 ) at ..(Int32 , Int32 ) at ..(Boolean ) at .. () at . .( ) at . .( , PaneEnum ) at . .(Object , MouseEventArgs ) at (Object , Object , MouseEventArgs ) at ..(Object , Object , MouseEventArgs ) at ..(Object , MouseEventArgs ) at System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e) at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) at System.Windows.Forms.Control.WndProc(Message& m) at System.Windows.Forms.Label.WndProc(Message& m) at (Object , Message& ) at ..(Object , Message& ) at ..WndProc(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 2020-04-04 8:20:52 AM [INFO] wizEditTemplateGraphics 2020-04-04 8:20:45 AM [INFO] Waiting 3 Threads 2020-04-04 8:20:45 AM [INFO] 0 File captcha\\imcpa_86c.gif - End 21 2020-04-04 8:20:45 AM [INFO] 96 File captcha\\imcpa_hre.gif - End 22 2020-04-04 8:20:45 AM [INFO] 92 File captcha\\imcpa_785.gif - End 12 2020-04-04 8:20:45 AM [INFO] Waiting 6 Threads 2020-04-04 8:20:45 AM [INFO] 89 File captcha\\imcpa_gel.gif - End 5 2020-04-04 8:20:45 AM [INFO] 85 File captcha\\imcpa_ex5.gif - End 17 2020-04-04 8:20:45 AM [INFO] 82 File captcha\\imcpa_fwx.gif - End 9 2020-04-04 8:20:45 AM [INFO] Waiting 8 Threads 2020-04-04 8:20:45 AM [INFO] 78 File captcha\\imcpa_7mv.gif - End 10 2020-04-04 8:20:45 AM [INFO] 75 File captcha\\imcpa_vgz.gif - End 7 2020-04-04 8:20:45 AM [INFO] 71 File captcha\\imcpa_86c.gif - End 3 2020-04-04 8:20:45 AM [INFO] 71 File captcha\\imcpa_cpx.gif - End 8 2020-04-04 8:20:45 AM [INFO] File captcha\\imcpa_cpx.gif - Start 8 2020-04-04 8:20:45 AM [INFO] 67 File captcha\\imcpa_7mv.gif - End 8 2020-04-04 8:20:45 AM [INFO] Waiting 21 Threads 2020-04-04 8:20:45 AM [INFO] File captcha\\imcpa_7mv.gif - Start 8 2020-04-04 8:20:45 AM [INFO] 64 File captcha\\imcpa_fwx.gif - End 8 2020-04-04 8:20:45 AM [INFO] File captcha\\imcpa_fwx.gif - Start 8 2020-04-04 8:20:45 AM [INFO] 60 File captcha\\imcpa_hre.gif - End 8 2020-04-04 8:20:45 AM [INFO] File captcha\\imcpa_86c.gif - Start 3 2020-04-04 8:20:45 AM [INFO] 53 File captcha\\imkeys.php - End 3 2020-04-04 8:20:45 AM [INFO] File captcha\\imcpa_hre.gif - Start 8 2020-04-04 8:20:45 AM [INFO] File captcha\\imkeys.php - Start 3 2020-04-04 8:20:45 AM [INFO] 50 File captcha\\imcpa_cpx.gif - End 8 2020-04-04 8:20:45 AM [INFO] 50 File captcha\\imcpa_785.gif - End 3 2020-04-04 8:20:45 AM [INFO] File captcha\\imcpa_785.gif - Start 3 2020-04-04 8:20:45 AM [INFO] 42 File captcha\\imcpa_ex5.gif - End 3 2020-04-04 8:20:45 AM [INFO] File captcha\\imcpa_ex5.gif - Start 3 2020-04-04 8:20:45 AM [INFO] 39 File captcha\\imcpa_24f.gif - End 3 2020-04-04 8:20:45 AM [INFO] File captcha\\imcpa_24f.gif - Start 3 2020-04-04 8:20:45 AM [INFO] 35 File captcha\\imcpa_gel.gif - End 3 2020-04-04 8:20:45 AM [INFO] File captcha\\imcpa_gel.gif - Start 3 2020-04-04 8:20:45 AM [INFO] 32 File captcha\\imcpa_vgz.gif - End 3 2020-04-04 8:20:45 AM [INFO] File captcha\\imcpa_vgz.gif - Start 3 2020-04-04 8:20:45 AM [INFO] 28 File res\\imImage.swf - End 3 2020-04-04 8:20:45 AM [INFO] File res\\imImage.swf - Start 3 2020-04-04 8:20:45 AM [INFO] 25 File res\\email_go.png - End 3 2020-04-04 8:20:45 AM [INFO] File res\\email_go.png - Start 3 2020-04-04 8:20:45 AM [INFO] 21 File res\\imPanZoom.swf - End 3 2020-04-04 8:20:45 AM [INFO] Waiting 25 Threads 2020-04-04 8:20:45 AM [INFO] File res\\imPanZoom.swf - Start 3 2020-04-04 8:20:45 AM [INFO] 17 File res\\key_go.png - End 3 2020-04-04 8:20:45 AM [INFO] File res\\key_go.png - Start 3 2020-04-04 8:20:45 AM [INFO] 14 File captcha\\imcpa_24f.gif - End 3 2020-04-04 8:20:45 AM [INFO] Waiting 25 Threads 2020-04-04 8:20:45 AM [INFO] Waiting 25 Threads 2020-04-04 8:20:45 AM [INFO] Waiting 25 Threads 2020-04-04 8:20:44 AM [INFO] Waiting 25 Threads 2020-04-04 8:20:44 AM [INFO] Waiting 25 Threads 2020-04-04 8:20:44 AM [INFO] Waiting 25 Threads 2020-04-04 8:20:44 AM [INFO] Waiting 28 Threads 2020-04-04 8:20:44 AM [INFO] File captcha\\imcpa_hre.gif - Start 22 2020-04-04 8:20:44 AM [INFO] 10 File res\\tick.png - End 22 2020-04-04 8:20:44 AM [INFO] File captcha\\imcpa_24f.gif - Start 3 2020-04-04 8:20:44 AM [INFO] 7 File captcha\\imkeys.php - End 3 2020-04-04 8:20:44 AM [INFO] File captcha\\imcpa_fwx.gif - Start 9 2020-04-04 8:20:44 AM [INFO] 3 File res\\expressInstall.swf - End 9 2020-04-04 8:20:44 AM [INFO] File captcha\\imcpa_785.gif - Start 12 2020-04-04 8:20:44 AM [INFO] File captcha\\imcpa_ex5.gif - Start 17 2020-04-04 8:20:44 AM [INFO] File captcha\\imcpa_86c.gif - Start 21 2020-04-04 8:20:44 AM [INFO] File res\\tick.png - Start 22 2020-04-04 8:20:44 AM [INFO] File captcha\\imcpa_gel.gif - Start 5 2020-04-04 8:20:44 AM [INFO] File captcha\\imcpa_cpx.gif - Start 8 2020-04-04 8:20:44 AM [INFO] File captcha\\imcpa_7mv.gif - Start 10 2020-04-04 8:20:44 AM [INFO] File captcha\\imkeys.php - Start 3 2020-04-04 8:20:44 AM [INFO] File captcha\\imcpa_vgz.gif - Start 7 2020-04-04 8:20:44 AM [INFO] File res\\expressInstall.swf - Start 9 2020-04-04 8:20:44 AM [INFO] wizGeneralSettings 2020-04-04 8:20:43 AM [INFO] Saved! 2020-04-04 8:20:43 AM [INFO] Saving Metadata... 2020-04-04 8:20:27 AM [INFO] wizProjectSelection 2020-04-04 8:20:16 AM [INFO] wizStart                                                                                                                                                                                                                           

Posted on the
4 ANSWERS
Esahc ..
Esahc ..
Moderator

Darren, which template or was it one you made?

What change were you making or does it crash with any change.

If you start a new project and select a template can you make changes to it?

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Posted on the from Esahc ..
Darren  W.
Darren W.
User
Author

Hi Esahc

Thank for reply. Just tried creating new project and did not crash. Think I needed to add social network button amoung a few others and didnt show up in preview. The it started crashing. It was not my own but rather a template that I used

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Posted on the from Darren W.
Andre E
Andre E
Moderator

Was it a template for the Pro version maybe? That might explain it.

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Posted on the from Andre E
Esahc ..
Esahc ..
Moderator

Darren, can you go to step 5 export project and create an iwzip, then restart and import your new iwzip (this will not overwrite your existing project) and let us know if this removes the problem.

If not we will need to locate just where your project has a corruption, remove it and recreate it. Make sure that your optional objects are fully up-to-date before attempting to use any.

Unfortunately v11 is too old for Incomedia to assist.

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Posted on the from Esahc ..