WebSite X5Help Center

 
Bill W.
Bill W.
User

Problem using contact form  en

Author: Bill W.
Visited 1513, Followers 1, Shared 0  

I get the following error when I submit the contact form. It says no such file or directory but I'm not sure what they are referring to:

20200526T103304: ststephendp.org/eng/wsx5-20200526143302-c6k6zryi.php PHP Warning: session_start(): open(/var/php_sessions/sess_4ss92gknv7lq7jdtvf7jrstlfrvldacb, O_RDWR) failed: No such file or directory (2) in /hermes/bosnacweb01/bosnacweb01aa/b1413/ipg.ststephendporg/eng/wsx5-20200526143302-c6k6zryi.php on line 83 PHP Warning: session_start(): Failed to read session data: files (path: /var/php_sessions) in /hermes/bosnacweb01/bosnacweb01aa/b1413/ipg.ststephendporg/eng/wsx5-20200526143302-c6k6zryi.php on line 83

Posted on the
7 ANSWERS - 1 CORRECT
Bill W.
Bill W.
User
Author

Thanks I discovered that i had the wrong host path. I corrected that and that cleared up the connection problem but now i see a row inserted on the database but no data. I can insert into the database in mysql but not from the contact form, any suggestions?

Read more
Posted on the from Bill W.
Paul M.
Paul M.
Moderator

Are the database user credentials and privileges exactly the same for both phpMyAdmin (or whatever software you are using) and WebSite X5?

Are you running at least MySQL version 5.7 on the server?

Did you create the table in the database manually?  If so, try deleting it and letting WebSite X5 create it automatically.

What do your server error logs say?  This could be another iPage specific hosting issue.

Read more
Posted on the from Paul M.
Bill W.
Bill W.
User
Author

I wasn't aware that website X5 would automatically create a database. I can't find any documentation on that. 

Read more
Posted on the from Bill W.
Bill W.
Bill W.
User
Author

I removed the table I created and let website x5 build it and that did the trick. Thanks for your help and patience!

Read more
Posted on the from Bill W.