Dropbox Gallery : An error occurred while creating the gallery. 
Author: Honggianto K.
Visited 1269,
Followers 1,
Shared 0
Hi,
i need help to solve this error message while loading the Dropbox Gallery object : An error occurred while creating the gallery.
I am pretty sure that i had inserted correct Access Token into indicated field but still, the gallery won't load.
Please help!
Thank you in advance.
Posted on the
Hello.Please give a link to the page of the site where this object is located.What version of PHP is on your hosting?
Author
Here : http://sentosa-collection.com/ts---katun-jepang.html
I am running PHP version 7.2.
Author
I have changed the PHP version from 7.1, 7.2, 7.3, and 7.4, none of them working.
Hello Honggianto,
Your WebSite Address (URL) should be set in Step 5 as shown below:
This needs to be set correctly regardless of whether you are using the built-in FTP engine, or a third party FTP client.
So check the 'Upload the WebSite to Internet' section in Step 5 if the former, or the 'Export the Website to disk' section if the latter.
Reupload your site to the server once you have made the required change.
Kind regards,
Paul
Search the WebSite X5 Help Center
Author
Hi Paul,
i have entered those part and re-uploaded my entire website content, but it seems still not working.
Which PHP version should i use ?
And also please check the "Home" button menu. It doesn't work when you have browsed other page.
Still confusing...
Thank you for help.
Author
Finally, its working!
I regenerated the Access Token and paste it again on every map that contains dropbox gallery.
Solved, thank you.
You are welcome, Honggianto... have a nice day.
PS: regarding the Home button not working in your menu...
The container for the image which sits above your Home button is too large. You need to reduce the height of this container so that it doesn't intrude on the Menu. You can do this in Step 2 Template Content.