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Steve J.
Steve J.
User

I've go a problem  en

Author: Steve J.
Visited 1373, Followers 2, Shared 0  
Tags: problem

I've go a problem with the PayPal "Buy Now". I have a lot of customers who are not tech savvy and they dont see the "Buy Now" buttton.  When the customer presses the Buy Now button on the order page instead of taking the customer to the payment page it should take people directly to paypal.

SteveJ

Posted on the
4 ANSWERS
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Incomedia
Stefano G.
Incomedia

Hello Steve

I apologize but I do not understand the issue clearly. When you complete your order, you reach a page that confirms that the order has been completed and an order number is issued. The button appearing there should take you directly to PayPal. Is it not so?

Or are you talking about the email button?

Keep me posted here

Thank you

Stefano

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Posted on the from Stefano G.
Steve J.
Steve J.
User
Author

Hello Stefano

The problem I'm having is that my customers arnt clicking the paypal button and hence not paying.

In essance that click the Buy Now button on the order review page. Which takes them to Stage 4 ("DOne") page but they do not click the paypal buy now button. See attached.

When the buyer clicks on the Buy Now button at Stage 3("Review") can X5 not send the buyer straight to PayPal.

From looking at the community pages I'm not the only person complaining about this.

Regards

SteveJ

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Posted on the from Steve J.
Incomedia
Stefano G.
Incomedia

Hello Steve

At the moment, this is not possible. The last step is necessary to the cart logic to finally generate the order. You can however, change the text on the button of Step 3:

You can change it to something like "Proceed to Payment".

You can change default texts in Step 1:

Keep me posted if this can work for you

Thank you

Stefano

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Posted on the from Stefano G.