E-mail problems via the contact formAuthor: Jim C.
I am looking for some help with a problem I have with emails via the contact form. I have X5 Evo 2020.2.5. The PHP version on the server is 7.2. I have set up the contact form as below:
The problem that I have is that I have set up for emails sent to an email address via the website to the server to be forwarded to my personal email address, if I send an email from my email client (Outlook) direct not via the website it is forwarded to me OK. However, if I send an email via the website, it arrives on the server OK and can be viewed but it is not forwarded to my personal email address.
I have tried the various settings in relation to E-mail form script type, but it does not make any difference. Despite changing the settings in the Contact Form Object send box, I cannot get emails sent via the website forwarded to my personal email address. At the moment I am unsure as to whether it is an X5 issue or an issue at the server end, I have contacted the hosting company for their input and am awaiting their feedback.
In the meantime, I was wondering if any of the forum users have encountered this problem.
Any help or advice is appreciated.