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JESSE S.
JESSE S.
User

Can't connect to Incomedia SERVER  en

Author: JESSE S.
Visited 151, Followers 1, Shared 0  

It has been two days my website x5 pro can't connect to incomedia server .

This issue  casue the icon stay at updating libraries and  can't run it 

Any way to disable update check to make it run directly ?

best regard.

Jesse 

Posted on the
2 ANSWERS - 1 USEFUL
Esahc ..
Esahc ..
Moderator

Jesse, if you disconnect from the network before starting WX5 it should skip update.

For most people this delay has been caused by anti-virus/malware products. You could try (temporarily) removing 3rd party anti virus/malware/firewall protection, if it then works exemptions can be applied.

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Posted on the from Esahc ..
Incomedia
Elisa B.
Incomedia

Hi Jesse, 

have you followed Esahc's suggestion? Can you then start the program normally? Also don't forget to start it as administrator. 

Thanks! Kind regards.

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Posted on the from Elisa B.