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Craig K.
Craig K.
User

Bug report: button style fails to update across site  en

Author: Craig K.
Visited 168, Followers 1, Shared 0  

To replicate this problem: 1.) Go to template. 2.) Text, field and button style. 3.) Click on button. 4.) Change margins. 5.) Check existing buttons on pages, you will notice they are stuck on the old margin settings.

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15 ANSWERS - 1 USEFUL
Paul M.
Paul M.
Moderator
Best User of the month EN

Hello Craig,

I don't have the software in front of me to check at this precise moment, but can you confirm that you cleared your browser cache before testing?

WebSite X5 doesn't make retrospective changes to certain design elements.  For example, if you create a block of text in a Text Object where the default font is Arial, and you subsequently alter the default font for the Text Object to Times New Roman, then any new Text Objects which you create will use Times New Roman.  However, the older Text Objects will continue to display as Arial.

I suspect this is similar to what you have experienced today as regards buttons?

In some cases holding down the CTRL key whilst entering the Preview mode in WebSite X5 will force a change to an element.  I suggest trying this along with clearing your browser cache after upload.

Kind regards,

Paul

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Posted on the from Paul M.
Craig K.
Craig K.
User
Author
Paul M.
Hello Craig, I don't have the software in front of me to check at this precise moment, but can you confirm that you cleared your browser cache before testing? WebSite X5 doesn't make retrospective changes to certain design elements.  For example, if you create a block of text in a Text Object where the default font is Arial, and you subsequently alter the default font for the Text Object to Times New Roman, then any new Text Objects which you create will use Times New Roman.  However, the older Text Objects will continue to display as Arial. I suspect this is similar to what you have experienced today as regards buttons? In some cases holding down the CTRL key whilst entering the Preview mode in WebSite X5 will force a change to an element.  I suggest trying this along with clearing your browser cache after upload. Kind regards, Paul Search the WebSite X5 Help Center

Hi Paul,

I use the built-in browser/preview window. I tried CTRL, but that didn't work either. I then tried using Chrome, but same result unfortunately.

I guess if that is how web designers are used to working with W5 it will have to stay that way; but it is at odds with the norm in terms of website builders / design software (where the aim is to make is easy to implement site wide changes).

Perhaps the W5 developers could add an option to allow the user to decide.

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Posted on the from Craig K.
Paul M.
Paul M.
Moderator
Best User of the month EN

Yes, it would be a good option to have...  I completely agree.

If you want we can set this thread as an 'Idea' to bring it to the attention of the developers?

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Posted on the from Paul M.
Jiper 85
Jiper 85
Moderator
Best User of the month FR

Hi Craig & Paul,

(Do I understand the question correctly?)

Seems to be a bug from the last update. If you create a 200 x 25 form button, it displays as 100 x 60 (approximately).

Regards,

J.P.

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Posted on the from Jiper 85
Paul M.
Paul M.
Moderator
Best User of the month EN

Could be J.P.  -  thanks for this information.

I haven't been able to test myself yet as no access to computer.

Will set for Incomedia's attention, perhaps?

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Posted on the from Paul M.
Jiper 85
Jiper 85
Moderator
Best User of the month FR

Hi Paul,

I just tested it. Button design (and preview not good):

Result:

Incomedia... Help!! laughing

J.P.

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Posted on the from Jiper 85
Jiper 85
Jiper 85
Moderator
Best User of the month FR

To be continued...

I'm wondering if this doesn't also affect the e-commerce cart buttons?

To control...

J.P.

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Posted on the from Jiper 85
Craig K.
Craig K.
User
Author
Paul M.
Yes, it would be a good option to have...  I completely agree. If you want we can set this thread as an 'Idea' to bring it to the attention of the developers?

Okay great!

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Posted on the from Craig K.
Craig K.
Craig K.
User
Author
Jiper 85
Hi Craig & Paul, (Do I understand the question correctly?) Seems to be a bug from the last update. If you create a 200 x 25 form button, it displays as 100 x 60 (approximately). Regards, J.P.

I didn't notice that. Might be related?

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Posted on the from Craig K.
Paul M.
Paul M.
Moderator
Best User of the month EN

I haven't set the thread as an 'Idea' yet, Craig, in the light of Jiper's additional findings.

Have asked Incomedia for support on this.

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Posted on the from Paul M.
Incomedia
Stefano G.
Incomedia

Hello everyone

I've tested this but it seems to work fine for me. I've seen @Jiper's test but isn't that the Contact Form button?

That button is customized inside the Contact Form Object, so the Step 2 settings will have no effect. These settings can change default buttons though, like the ones that appear in the Registration page or the cart

Can you verify there?

Keep me posted here

Thank you

Stefano

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Posted on the from Stefano G.
Jiper 85
Jiper 85
Moderator
Best User of the month FR

Hi All!

Oupsss! Forgive my mistake. Not good to grow old embarassedcry

I confused the form buttons and the others button conception. Forget everything I said.

Thousand excuses!!

J.P.

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Posted on the from Jiper 85
John S.
John S.
User

@Jiper - Remember what is the alternative to grow oldwink

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Posted on the from John S.
Craig K.
Craig K.
User
Author
Stefano G.
Hello everyone I've tested this but it seems to work fine for me. I've seen @Jiper's test but isn't that the Contact Form button? That button is customized inside the Contact Form Object, so the Step 2 settings will have no effect. These settings can change default buttons though, like the ones that appear in the Registration page or the cart Can you verify there? Keep me posted here Thank you Stefano

Hi Stefano,

In my original post I was referring to the buttons object that can be added to any page... not to the contact form object. 1.) Go to template. 2.) Text, field and button style. 3.) Click on button. 4.) Change margins. 5.) Check existing buttons on pages, you will notice they are stuck on the old margin settings.

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Posted on the from Craig K.
Incomedia
Stefano G.
Incomedia

Hello Craig

The Button Object specifically has its own customization fields. Did you try using those?

It would make sense that they would follow the configuration for them specifically instead of the generic one

Can you try that and keep me posted here?

Thank you

Stefano

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Posted on the from Stefano G.