WebSite X5Help Center

 
Nektarios K.
Nektarios K.
User

Email parameters  en

Author: Nektarios K.
Visited 1336, Followers 1, Shared 0  

Hi there

Our provider uses Plesk control.
We have 3 websites.
website A
website B
website C
the confirmation email from the contact page form to the customer shows the following

info@websiteC <***> via websiteA.com
to: "***" <***>
date: 26 Oct 2020, 16:31
subject: Email confirmation
mailed-by: websiteA.com
Signed by: websiteA.com
security: Standard encryption (TLS) Learn more

but the contact page is from website C.

The email going to the spam folder.
I was in contact with my provider and advice me to use the additional parameter -f.

Where and how I can add this parameter?

https://www.mieconsultancy.com

thanks 

Nek 

Posted on the
5 ANSWERS - 1 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Read more
Posted on the from Aleksej H.
Aleksej H.
Aleksej H.
Moderator

Perhaps you should try to create different mailing addresses for sending letters from the site and use the SMTP in the program settings:

Read more
Posted on the from Aleksej H.
Nektarios K.
Nektarios K.
User
Author

Dear Aleksej 

I follow your instructions.

Unfortunately same, a confirmation email with mailed-by: website A, not website C and to the spam folder

Rgds,

Nek

Read more
Posted on the from Nektarios K.
Nektarios K.
Nektarios K.
User
Author

Dear Aleksej,

Some providers his completely out of reality.
He tells me to use the -f parameter and to ask IT, programmer, to do it in my PHP file, with results every time I upload the website must add these settings. 
Really how some people do this job? Just he checks in google and sends me a link to know what I have to do.
Is my first time with Plesk control and I do something very easy...
Login to Plesk control
go to PHP settings and so easy in mail.force_extra_parameters I add ***
Now page email going to inbox, confirmation email going to inbox with mailed-by: the correct domain

Thanks for your advice 

Rgds,

Nek

Read more
Posted on the from Nektarios K.
Aleksej H.
Aleksej H.
Moderator

"and to the spam folder" - I recommend setting upSPF, DKIM and DMARC records.

Read more
Posted on the from Aleksej H.