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Bill G.
Bill G.
User

Receive comments or info from user  en

Author: Bill G.
Visited 1242, Followers 1, Shared 0  

I have set up a comments form and a form for enquiries fom users. Both will not send info to me or conformation email to user. I have set the data default email to the of the domain name. still nothing. Any Ideas as to what I am doing wrong please. website psycholohy-counselling.com

Bill

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3 ANSWERS - 1 USEFUL - 1 CORRECT
Klaus W.
Klaus W.
User

Hi Bill,

please check this. Mostly 'PHP Mailer' is the right entry:

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Posted on the from Klaus W.
Paul M.
Paul M.
Moderator

Hello Bill,

Please visit your WebSite X5 online control panel at the following URL:

https://psychology-counselling.com/admin/login.php

Your login credentials are those of the 'Administrator' in Step 1 Settings > Advanced > Access Management

Once logged in please visit the Website Test section, where you will find a facility to test various email settings.  You may also receive helpful error messages when something doesn't work as it should.  Once you find the settings which work with your server then you can enter these settings into the software in Step 1 Settings > Advanced > Data Management > Email.

Kind regards,

Paul

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Posted on the from Paul M.
Bill G.
Bill G.
User
Author

After a very long and frustrating discussion with my provider its perfect. Thanks for the good advice.

Bill

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Posted on the from Bill G.