WebSite X5Help Center

 
S C P.
S C P.
User

Webpage header issues  en

Author: S C P.
Visited 359, Followers 1, Shared 0  

The issues discussed here pertain to a website I have built for friends and family. I have another professional website that does not have any current issues.

I am somewhat puzzled at the current problem I have. I am using one of your offered website templates. In the Template structure section I enter an image for header in the main 1000px section. My image (image A) and the image (image B) that came with the website template are of the same size (both jpg 1001x357). They are attached.

However, when uploaded the image B gets positioned properly at the top but my image A becomes smaller and gets position on top left corner. (see enclosed photos). It is only happening recently. Previously my image A was not acting that way.

(This problem does not occur when I look at the website internally within Website X5 Evolution portal, by clicking on the eye icon to view the web page, it occurs only on the uploaded web page)

Do you any idea as to why this is happening and how to resolve the issue? I would appreciate any information that you can provide.

Thank you so much.

Wishing you all a happy new year!

Sincerely,
SCP

Posted on the
1 ANSWERS - 1 CORRECT
Andre E
Andre E
Moderator

It looks good for me.

Try refreshing your webbrowser memory with ctrl-F5

let me know if this has helped.

Read more
Posted on the from Andre E