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Robert E.
Robert E.
User

X5 will not open old computer Need to change computers Licence new computer  en

Author: Robert E.
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x5 will not open on my old computer   been using it for  many x5 sites  Good thing I saved sites  on External Drive.   I have been using for several sites Need to put licence on new computer  I just got  How do I do it  Thanks  Bob 

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2 ANSWERS
John S.
John S.
User

From your user profile under  you download the version you have license to. Then just install it on the new computer.

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Posted on the from John S.
Esahc ..
Esahc ..
Moderator

Robert, please do as John said and note that you can also retrieve your license key from "my licences"

With your old sites did you run step 5 export project to create an iwzip of each project (this is the correct/easiest way) or have you simply copied all project folders to the external drive (under some circiumstances this can be problematic).

On the old computer, are all the old projects still there? Why won't WX5 start (or perhaps it will start but will not open one or many projects)?

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Posted on the from Esahc ..