Unable to export website to ftp server

Author: Jan L.

Visited 939, Followers 1, Shared 0

Tags: export,internet,website x5 evolution 9

Export stops when the message Connection: Retrieving timezone is displayed in the Website Export to Internet page. The timezone is correct but the export frezzes here. See attachement.

I use: Website 5 Evokution 9 / Windows 10 Home (Newest updtaes installed)

Any idea how I can solve the problem?

Thanks for help
Rgds JanL

Posted on the 01/20/2021 10:26:01

2 ANSWERS

Jan L.

User
Author

Jut got second dialog in the export dialog page.

Posted on the 01/20/2021 10:29:23 from Jan L.

Paul M.

Moderator

Hello Jan,

Please have a look at the following threads which offer some suggestions on how to deal with this:

https://helpcenter.websitex5.com/en/post/231065

https://helpcenter.websitex5.com/en/post/166273

It would be best to liaise with your webhost regarding this particular error, as this is a server/hosting issue. Furthermore, official support for version 9 of WebSite X5 has long since ceased.

Good luck!

Kind regards,

Paul

Search the WebSite X5 Help Center

Posted on the 01/20/2021 10:33:24 from Paul M.