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Jan L.
Jan L.
User

Unable to export website to ftp server  en

Author: Jan L.
Visited 801, Followers 1, Shared 0  

Export stops when the message Connection: Retrieving timezone is displayed in the Website Export to Internet page. The timezone is correct but the export frezzes here. See attachement.

I use: Website 5 Evokution 9 / Windows 10 Home (Newest updtaes installed)

Any idea how I can solve the problem?

 Thanks for help 
Rgds JanL

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2 ANSWERS
Jan L.
Jan L.
User
Author

Jut got second dialog in the export dialog page.

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Posted on the from Jan L.
Paul M.
Paul M.
Moderator

Hello Jan,

Please have a look at the following threads which offer some suggestions on how to deal with this:

https://helpcenter.websitex5.com/en/post/231065

https://helpcenter.websitex5.com/en/post/166273

It would be best to liaise with your webhost regarding this particular error, as this is a server/hosting issue.  Furthermore, official support for version 9 of WebSite X5 has long since ceased.

Good luck!

Kind regards,

Paul

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Posted on the from Paul M.