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Talat Kalayev
Talat Kalayev
User

Issue about online library  en

Author: Talat Kalayev
Visited 886, Followers 1, Shared 0  

hi, 

when i try to install a picturee from online library it says "Generic error" 

please help me.

Posted on the
5 ANSWERS - 1 USEFUL
Andre E
Andre E
Moderator
Best User of the month EN

Check firewall permissions or try without.

Hope this helps.

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Posted on the from Andre E
Talat Kalayev
Talat Kalayev
User
Author

it doesn't work((

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Posted on the from Talat Kalayev
Andre E
Andre E
Moderator
Best User of the month EN

Let me check if it works with my evo v13, hold on....

i am getting same error, checking other versions, hold on.....v15 evo as well error,

checking older pro version hold on.....v13 pro as well error.

v16 evo works.

So it looks like from v16 evo and lower that this occurs.

I have set this post for incomedia to check.

please wait for there responce hopefully they can help......

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Posted on the from Andre E
Talat Kalayev
Talat Kalayev
User
Author

okay i'll wait

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Posted on the from Talat Kalayev
Incomedia
Stefano G.
Incomedia

Hello Talat

We recently experienced issues with Incomedia servers which should be fixed by now

Could you please try this again and let me know if it works?

Thank you

Stefano

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Posted on the from Stefano G.