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Lauren W.
Lauren W.
User

Shopping cart not in website manager  en

Author: Lauren W.
Visited 916, Followers 1, Shared 0  

my website is www.laurenrathbone.com 

Last night I set up a shopping cart. when the first order came in it did not register on the app. The app only has the analytics dashboard, not the shopping. where can I add the shopping cart to my admin dashboard?

My database is working because my blog is working 

Posted on the
7 ANSWERS - 1 USEFUL - 1 CORRECT
Andre E
Andre E
Moderator

It should be there automaticly.

did you use a user with admin rights when logged in in the admin panel? Please check in x5.

step5 advanced tab ->acces management

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Posted on the from Andre E
Lauren W.
Lauren W.
User
Author

I only have 1 admin. and no other users. and I am using that admin.  Also, I used the new paypal option, the kind I connected to my paypal account, and I checked the  "allow cc"  I received the email with all the information about the purchase last night, AND paypal sent me confirmation of money recieved



Last night around 10pm I finished the page/cart and around 11 pm I got my first order (if that helps) 

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Posted on the from Lauren W.
Andre E
Andre E
Moderator

I just made a shop and went to the admin panel, it was not there, it should imho always be there once a shop has been created.

I shall ask incomedia to respond.

https://andreweb.nl/tst/shop.html

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Posted on the from Andre E
Incomedia
Stefano G.
Incomedia

Hello Lauren

I've tested this and it seems to work fine for me. Apart from the App itself, what if you enter the /admin section of your website from a PC? Is there anything at all?

Did you make sure to set the Shopping Cart to send data to the Database and not via email?

If you check your Database on your hosting, was a table created or not?

Check this out and keep me posted here

Thank you

Stefano

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Posted on the from Stefano G.
Andre E
Andre E
Moderator

Maybe this is the pproblem, i did not make a database.

I made a database en set this in the shop and now i got the admin panel.

Did you use the the shop with or without database? The admin panel only works with a database, wich is logical because the app can't reach your shop when you use mail.

I should have thought about that yesterday. undecided



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Posted on the from Andre E
Lauren W.
Lauren W.
User
Author

Im not at my computer atm, but i can access my hosting  it looks like it is writing to the database unless im mistaken  also im pretty sure when i looked online on a desktop i did not see the cart eaither  i will confirm when i get a chance  

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Posted on the from Lauren W.
Lauren W.
Lauren W.
User
Author

hey! i had it send via email not data.. that did the trick

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Posted on the from Lauren W.