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Eran S.
Eran S.
User

Since last update the software dont work and freeze  en

Author: Eran S.
Visited 1230, Followers 1, Shared 0  

since last update X5 pro 2021.1.4 is freezing and not working.

i dont use 3rd party antivirus, malware, VPN, firewall only the onw that come with win10.

Posted on the
5 ANSWERS - 1 USEFUL
Marian B.
Marian B.
User

I have the same problem its incompadeble with win 10Pro 64

a week or so ago I was dtill using it now it wont even open and no way to contact this people directly...wonder why

I guess This people devolping this Website X5 just want that we buy the lastes version...its to fucking expensive

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Posted on the from Marian B.
Esahc ..
Esahc ..
Moderator

Eran, firstly can you please confirm there are no empty cells on pages in your project (if there are empty cells, place an object in each eg text. There is no need to add content)

This causes lockups

There stops lockups

Secondly, frequently go to step 5, export project and create an iwzip file (rename by adding date to name). This is a complete and reliable backup (unlike the built in backup routine). The iwzip can also be used to restore your project and in some cases repair an issue.

If the problem persists perhaps you can explain under what circumstances the freezing occurs (eg when entering preview, saving/exiting, etc)

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Posted on the from Esahc ..
Esahc ..
Esahc ..
Moderator

Marian, I love a good conspiracy theory too, but rest assured all earler versions of WX5 work fine in Win10.

Please start a new post with details of the problem/s so that we can help with your issue/s.

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Posted on the from Esahc ..
Eran S.
Eran S.
User
Author

befoer the last update 2021.1.4 all was working fine.

so i dont understand what need to be done to fix that. i need to upload my website ASAP 

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Posted on the from Eran S.
Eran S.
Eran S.
User
Author

Esahc ..

i did delete the empty cells and it worked.

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Posted on the from Eran S.