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Petr H.
Petr H.
User

Program freezes during copying  en

Author: Petr H.
Visited 1118, Followers 1, Shared 0  

Hi, I have a problem that when copying objects the program always freezes and the program must be restarted, see attachment.

Video

!!! Program cannot be used !!!

Posted on the
4 ANSWERS - 2 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello. Temporarily disable your antivirus, firewall and any other protection. Run the program as administrator. Try to reduce the number of empty grid cells on the page. Better not to have them. You can place text objects in them, for example.

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Posted on the from Aleksej H.
Petr H.
Petr H.
User
Author
  1. disabled antivirus freezes.
  2. disabled firewall freezes.
  3. everything off freezes.
  4. empty cells are there because I need to put objects there but the program freezes.
  5. tested today on a 3 pc program freezes.
  1. PC Windows 10 Pro 64-bit CPU i3-6100 GeForce GT 710 RAM 32GB 
  2. PC Windows 10 Pro 64-bit CPU i3-6100 GeForce GT 730 RAM 16GB
  3. PC Windows 10 Home 64-bit CPU i3-3240 GeForce GT 730 RAM 8GB
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Posted on the from Petr H.
Aleksej H.
Aleksej H.
Moderator

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

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Posted on the from Aleksej H.
Esahc ..
Esahc ..
Moderator

Petr, I would put money on Aleksej's advice re empty cells. Try deleting empty rows or columns (they are easy to put back) and place a text object in every empty cell, row or column before attempting save/preview. Simply replace each or add content to complete your page later.

The only other known conflict is onedrive. It can be problematic when the documents folder has been moved into the onedrive folder (apparently dropbox and other synchronising software can also wreak havoc) or if working from "the cloud".

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Posted on the from Esahc ..