Lost Projects

Author: Derek C.

Visited 1053, Followers 2, Shared 0

Tags: files,project,website x5 pro 2021.2

Hi just updated X5 and I cant find my projects - they are not in the project folder!!!!

Posted on the 05/26/2021 11:43:13

8 ANSWERS - 2 USEFUL

Andrzej K.

User

Please change default folder - depends on old version of programm check other folders in folder Incomedia in Documents.

Posted on the 05/26/2021 11:53:53 from Andrzej K.

Derek C.

User
Author

Hi all I have already X5Pro all I did was update to the latest version and all the projects have gone!!!!!!!!!

Posted on the 05/26/2021 12:21:21 from Derek C.

Derek C.

User
Author

Can I have an answer please on how to recover my projects?

Posted on the 05/26/2021 15:30:43 from Derek C.

Luis S.

User

Search in the folders of you computer, they must be there and you just need to tell x5 to look for the right folder.

Also ¿don't you export every project as .iwzip after you finish it/edit it?

Posted on the 05/26/2021 18:39:26 from Luis S.

Andrzej K.

User

All projects from all versions should be in documents -> incomedia

Posted on the 05/27/2021 07:50:12 from Andrzej K.

Derek C.

User
Author

Hi recovered them using software recovery. Phew!!!

Posted on the 05/27/2021 08:19:23 from Derek C.

Derek C.

User
Author

Update thoses files recovered are from 2020 all the files from 2021 are still missing!

Posted on the 05/27/2021 08:33:15 from Derek C.

Elisa B.

Incomedia

Hi Derek,

I got back to you here, we can carry on on this post: https://helpcenter.websitex5.com/en/post/241711

Thanks! Kind regards.

Posted on the 05/27/2021 08:48:17 from Elisa B.