WebSite X5Help Center

 
X5 Croatia
X5 Croatia
User

Facebook plugin error... Again...  en

Author: X5 Croatia
Visited 1452, Followers 2, Shared 0  

Please fix the facebook social module option, again is not working at all... Any language, any option... Not showing on websites... PLEASE !!!

Posted on the
17 ANSWERS - 2 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello.Please provide a link to the site page with this object.

I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Read more
Posted on the from Aleksej H.
X5 Croatia
X5 Croatia
User
Author

This is only one domain... www.cromedo.com...

Read more
Posted on the from X5 Croatia
Axel  
Axel  
User

Hello,

Nice HD video... but not fluid.... heavy to load... Even If I try to replay the video after a full view.

I saw in your source that the video was locally on your web server. Can you try to upload the video on Youtube and to configure the access through Youtube to see if better.

Enjoy!
Axel

Read more
Posted on the from Axel  
X5 Croatia
X5 Croatia
User
Author

Axel thank you, this is a facebook module plugin post :)

Read more
Posted on the from X5 Croatia
Axel  
Axel  
User

@X5 Croatia,

No facebook icon/link  on your home web page !!!!  https://www.crobear.eu/

Read more
Posted on the from Axel  
Incomedia
Stefano G.
Incomedia

Good afternoon

I've tested the Facebook module on a test website and it seems to work fine. Can you confirm that the issue appears on this website only or on a different one as well? Do you have any other website where the Object is present and it works?

If yes, what if you try to delete and add it again?

Try it out and keep me posted here

Thank you

Stefano

Read more
Posted on the from Stefano G.
X5 Croatia
X5 Croatia
User
Author

Stefano thank you, in the start page (index.php) last css, before futer, its not working on any website...

Read more
Posted on the from X5 Croatia
X5 Croatia
X5 Croatia
User
Author

Pic...

Read more
Posted on the from X5 Croatia
Incomedia
Stefano G.
Incomedia

Good afternoon

It seems like for some particular configuration, it might no longer work again. I'm notifying the developers of this in order to check whether an error is occurring again on Facebook or what the cause of this can be

I'll keep you posted

Thank you

Stefano

Read more
Posted on the from Stefano G.
Andy A.
Andy A.
User

X5 Croatia User,  your link to facebook, seems wrong it should be www.facebook.com/cromedobearwatching  which is the correct link,  on your pic,  it starts  web.facebook.com ??  

Read more
Posted on the from Andy A.
X5 Croatia
X5 Croatia
User
Author

Andy, the link is correct... Module for face is not working, Stefano from INCOMEDIA agree...

Read more
Posted on the from X5 Croatia
Incomedia
Stefano G.
Incomedia

Good afternoon

It seems to work again here:

https://www.cromedo.com/

Can you check for me?

Thank you

Stefano

Read more
Posted on the from Stefano G.
Andy A.
Andy A.
User

yeah,  works for me too..

Read more
Posted on the from Andy A.
X5 Croatia
X5 Croatia
User
Author

Its working now, online, preview on the aplication not... Fix it because we must see the look of the module... Thank you...

Read more
Posted on the from X5 Croatia
X5 Croatia
X5 Croatia
User
Author

In the button count drop down option it cuts the share icon... :(

Read more
Posted on the from X5 Croatia
X5 Croatia
X5 Croatia
User
Author

Today not working on diferent sites... This module is buggy, probably switch to the usual facebook code...

Read more
Posted on the from X5 Croatia
Incomedia
Stefano G.
Incomedia

Good afternoon

The integrated Object for Facebook doesn't really do anything special but allows you to integrate the custom code by Facebook easily without handling any real code. Plus all possible conflicts with other codes from the software are taken into consideration

I cannot guarantee that using different codes will work since the software does nothing special with this code but simply presents the one from Facebook

Is it very probable that if the buttons aren't working on some websites, the issue is with Facebook specifically or some blocking that the hosting is generating

Please double-check this again for me. Also, if you encounter any other issue with the software like you mentioned that some button is cut, please open a dedicated topic on it so that I might verify that for you

Thank you

Stefano

Read more
Posted on the from Stefano G.