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Luis S.
Luis S.
User

Program is asking for activation  en

Author: Luis S.
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¿Why is the app asking me for activation? this just happened on ver. 16 and 21

I already activated them, but why is this happening? what if incomedia server goes down sometime? will we get locked out of the app?

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1 ANSWERS
Franz-Josef H.
Franz-Josef H.
Moderator

The problem is the location of the license.iwl file. If this is in the folder C:\Users\WindowsAdmin\AppData\Local\Incomedia\, you have to copy it and paste it under C:\Users\yourWindowsusername\AppData\Local\Incomedia\.

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Posted on the from Franz-Josef H.