WebSite X5Help Center

 
J. Dudley
J. Dudley
User

How many times must I purchase the same software to continue using it?  en

Author: J. Dudley
Visited 1062, Followers 1, Shared 0  

I understand that there have been many changes to web programming but with this latest version, I will have purchased WebsiteX5 no less than 5 times and if I dont update (at over 140 UK Pounds) my last purchase is all but useless. Its very frustrating that someone can come along for the first time and buy this software, but I am offered a tiny 15% discount even though I have had to re-purchase multiple times previously, having supported Websitex company for around 10 years and at reasonable cost.  The current price is very high considering that you can bring out another version in 14 Months time and charge another fee.  25% discount would have been a more reasonable  fee for existing users. Most people are having financial difficulties at this point in time and this larger than usual price increase has not gone un-noticed. There seems no end to my having to re purchase this software every 3 or 4 years. This is incredibly unfair and Although I had been in the IT business for 30 years, I have never seen a software company (including Microsoft) treat registered costomers so badly.

Posted on the
2 ANSWERS - 1 USEFUL
Aleksej H.
Aleksej H.
Moderator

Hello. I sent a notification about your question to the company employees, expect an answer from them here in the comments.

Read more
Posted on the from Aleksej H.
Andreas S.
Andreas S.
Moderator
Best User of the month DE

If you buy an extension before the license expires, you can benefit from a 50% discount. But if the update license has expired, then you have to reckon with a significantly lower discount. But you can wait for special discount promotions where more discounts are given. Only an admin can tell you more details.

Read more
Posted on the from Andreas S.