Problems after updating 2021.4.4 
Author: T. Stück
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Hey
After update 2021.4.4 my hosting has disappeared, I am not hosted with you.
Why did you make it like this ?? , it only gives me a lot of unnecessary work, and since I am not very computer savvy at the same time, it gives and speculations and unnecessary annoyances.
regards
Torben
Posted on the
T. Stück
Have you selected other web space provider and clicked on parameters?
Are the details correct?
For developers - no need to make hidden options, putting the worst option first.
I thought my upload info disappeared too. But it is all there. It is hidden in that parameters button. And the first upload I did after upgrading worked just fine.
This has gone from easy to hell! I now have to add new fields of information.
It will not accept my email address, which is of the same domain as the website.
I saw no information about the massive change to FTP that would be involved with the update, and I regret installing it. You've broken something that worked so well. If I cannot fix this tonight I will be changing from Website X5.
Hugh, are you sure you selected other webspace provider as in the screen shot above?
I am not aware of anyone having issues if they upgrade and choose to continue using their existing hosting. All fields are filled and everything continues to work. In the background FTP has not changed.
However, if you are choosing to use the new "free" hosting you will have some hurdles to cross (especially if you want to keep your existing domain and email account/s)
You will find an excellent tutorial by Aleksej H. if you check this post
https://helpcenter.websitex5.com/en/post/244656
(I will not be using the wx5 hosting in the foreseeable future)
It's a great tutorial, very well put together... thoroughly recommended
This FREE hosting is just another "brilliant" business move from Incomedia...
@ Incomedia
For little measly fee of 1K EUR (payable in Ethereum because EUR is at the death bed) - I'll give you the main bullet list how & what to do to survive in the WYSIWYG market...
I have another problem in this section.
My web pages not contains any database etc.
It request me the database parameters.
I did not use any database in my project. And it contains simple web pages.
Hello Hakan
When the software presents this window, it usually means that some setting is indeed using the Database, hence why it prompts you to fill in the credentials for accessing it
Please check the most common spots like Registration, Ecommerce, Analytics, Contact Forms and Comments on Blogs and pages
If you still believe none of those has been configured, open a new private topic and send your project over. I will verify it for you
Thank you
Stefano