Wsx5 2014.4. when i update software My email forms not working anymore
Author: Branko P.
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When someone try to send me a message via my webpage www.plesnitecaj.si, they recive a message:
I cant get the email form question from my customers from webpage. Does anyone have a solution?
thank you, Branko
Posted on the
Hello. Try to re-upload the site to the hosting (completely, not just an update).
Try using PHP 7.4 on hosting.
Author
Hi Aleksej, before i have PHP 7.3... now i set to 7.4 but email forms stil not working.
Author
About duplicate post, i did create another post becouse my Title is wrong, i have problems with version 2021.4. not 2014.4, and i cant find where can i correct my mistake in title. If you have to close the discusion https://helpcenter.websitex5.com/en/post/244822 than pls help me with that, how can i correct my mistake in tilte.
Thank you, Branko.
I sent a notification about your question to the company employees, expect an answer from them here in the comments.
Morning, please this is a big problem for us as well!
Hello Branko
Contact your hosting provider and ask them to correctly verify the version of PHP running on your website. Also, ask them to report the exact error that is generated. ERROR 500 is a generic code for an error that only web hosting can see. If you can tell the exact reason for the error, they may be able to give you advice on how to resolve it.
Let me know this information here so I can verify this further.
Thanks
Stefano
Author
Hello Stefano,
I belive that this error comes from websitex5, because i downgrade version 2021.4.4 back to 2021.3.5 and now my email forms working fine.
Stefano can u tell me more details about web hosting server Icomedia offer to us
There where i run my webpaige, they give me all this informations
Can you give us more informations with short answer (like: yes/no) about informations below?
(this informations Ive got from my host provider)
(short answer)
Space on server: 40 GB
host domains: 25
number of daily backups: 160 - 250
Number of attached domains: unlimited
Number of subdomains: unlimited
Number of MySQL / MariaDB databases: unlimited
Number of email inboxes: unlimited
Number of FTP accounts: unlimited
Can you give us more informations about informations below that i can compare with my details?
Thank you.
MACHINE
Pro web server: web host elite: INTEL XEON GOLD CPU
CPU cores:4
CPU GHz: 3.00 - 4.00
Simultaneous links ( EP ): 160
Physical memory ( pMem ):8 GB
Number of simultaneous connections to the data server:128
Disk Bandwidth ( IO ):60 MB / s
IOPS disk array
No. emails sent daily:7,000
No. recipients in 1 SMTP session
Email inbox size
Monthly data transfer
No. files and directories
Internet connection speed
No. daily backups
SOFTWARE ON HOST:
LSCache, QUIC, HTTP/3
Choosing a PHP version (8, 7 and 5)
Selection of PHP version also with .htaccess file
Node.js selector
Python selector
CloudLinux, CageFS
mod_lsapi (LiteSpeed)
SSI
SSL support (SNI)
Let's Encrypt Free SSL Certificate
Own secure tmp
HTTP/2, TLS 1.2, TLS 1.3
Zend Optimizer, Zend Guard Loader, Zend opcache
IonCube, SourceGuardian
Imagick plugin for PHP
ImageMagick (/usr/bin/)
gd2, gzip, mod_rewrite
mod_geoip
MySQL / MariaDB
PDO_MySQL
PHP support for MS SQL
EMAIL HOSTING
POP3, IMAP in SMTP
POP3S, IMAPS in SMTPS
SPF, DKIM in DMARC
SMTP sender authorization
Webmail
Antivirus and advanced Anti-SPAM protection
Unlimited redirection
Unlimited notifications in case of absence
Unlimited answering machines
Editing MX records
WEB HOSTING USER TOOLS
Free websites ( Website Builder ) with unlimited content pages
Web applications on click
Daily backups
Cron did
FTP, FTPS
Developer tools: Git, Composer, wp-cli, imapsync, etc.
Image optimization: jpegoptim, optipng and WebP (cwebp)
SSH access
Web file editor
phpMyAdmin database editor
Password folder protection
Edit your own error pages
Mime Types in Apache Handlers
Edit DNS records
The Control Panel
OPTIMIZED FOR HOSTING WEB APPLICATIONS
WordPress hosting
Joomla hosting
Drupal hosting
OpenCart hosting
PrestaShop hosting
Magento hosting
and many others
LITESPEED CACHE PLUGINS
WordPress
Magento (public cache up to 1,500 products)
Joomla
xenForo
PrestaShop
MediaWik
Drupal
OpenCart
Laravel
Shopware
CS-Cart
DOMAIN STATISTICS ON HOST
Accessible logs
Consumption statistics
Webalizer
HOST SECURITY
RBL / DNSBL SPAM filters
GeoIP restricts SMTP access
IP restriction of SSH access
reCAPTCHA
ADVANCED ACTIVE HOST PROTECTION
Advanced Firewall ( NGFW )
DoS (Denial of Service) protection
DDoS (Distributed Denial of Service) protection
NGIPS (Next Generation Intrusion Prevention System)
Antivirus protection
Spyware, malware, botnets, spam, etc. protection
Protection against known vulnerabilities (XSS, SQL injections, rootkits,…)
Brute Force protection (Joomla, WordPress, Drupal, ()
WAF (Web Application Firewall)
SUPPORT AND BACK-UP COPIES (BACK-UP COPIES)
24/7 email support
Online knowledge base
Telephone support
Writing to a RAID 10 disk table
Daily backups of complete data
Price for 1st year
Hello Branko
You can actually find most important information about our server here:
https://www.websitex5.com/en/free-hosting.php
From this page, you can see the difference in total space as well as FTP account number for example
About the issue you specify though, I would like to ask you again to have your hosting check this error for you. If the error appears with the new version online, there might be some hosting configuration that we need to check.
However, we need your hosting to tell us exactly what is generating the issue
Ask them to report the exact error that is generated. ERROR 500 is a generic code for an error that only web hosting can see. If you can tell the exact reason for the error, they may be able to give you advice on how to resolve it.
Let me know this information here so I can verify this further.
Thank you
Stefano
Author
Hello with a new version 2021.4.5 email forms works fine, thank you.