WebSite X5Help Center

 
Aleksey R.
Aleksey R.
User

Full calendar  en

Author: Aleksey R.
Visited 1324, Followers 1, Shared 0  

Hello,

I just bought and installed Full Calendar object and it did not serve my purpose. I was hoping it would be possible to visualize my Microsoft Outlook calendar. However, after uploading my site I can see calenar but not events. I tried local ical file and online link to my outlook calendar - no events are shown. Later I found tutorial how to create calendar file using online service, and it worked - the online calendar on my site showed the event I created. However, I want to be able to see my already existing  outlook calendar, which seems to be impossible. Can i get refund for this Object abd use my credits for something else?

Thank you,

Aleksey

Posted on the
7 ANSWERS - 1 CORRECT
Esahc ..
Esahc ..
Moderator

Aleksey, I do not think you can get a refund but have marked this post for Incomedia's attention in case I am mistaken.

Read more
Posted on the from Esahc ..
Aleksey R.
Aleksey R.
User
Author

Thank you Esahc for your fast response! I was talking not about refunding my money, but restoring my purchsed credits. I hope it is possible and I can use it for something more useful. I remember good old times when optional objects' descriptions were showing settings, which makes a lot of sense. Now I can see only objects's end results, no settings description any more.

Read more
Posted on the from Aleksey R.
Andrzej K.
Andrzej K.
User

I think they refund credits - i received credits back for one template that wasn't useful for me a few years ago.

Read more
Posted on the from Andrzej K.
Andrzej K.
Andrzej K.
User
 ‪ KolAsim ‪ ‪
... FAQ >> (+) Can I have a refund for unused Credits? You can request a refund for complete Credit packs within 30 days of purchase. However, if you have used some Credits from a Credit pack, the remaining Credits cannot be refunded. .

But he wants a refund credits for an object that not fulfits his requirement.

Read more
Posted on the from Andrzej K.
Incomedia
Elisa B.
Incomedia

Hello there!

I confirm we have processed the refund for this Object as requested. 

Thanks! Kind regards.

Read more
Posted on the from Elisa B.