Il programma non funziona piu' 
Author: Nando P.
Visited 358,
Followers 1,
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salve premetto che non usavo il software da un anno causa inattivita' su un piccolo sito che seguo
oggi riaccedo e mi crasha quando faccio un aggiornamento
ho una versione (lo so ) professional 10 un po obsoleta ma per l'uso che ne faccio non posso permettermi di acquistare versioni nuove a quasi 200 euro
mi fa inviare la segnalazione su cosa stavo facendo ma mi chiude il programma (stavo aggiornando il testo di una scritta scorrevole nella home page )
chiedo supporto please e grazie mille
Posted on the
...idem come l'altra volta...
https://helpcenter.websitex5.com/en/post/221304
dove non mi avevi risposto...
se ci dai qualche info in più si cerca di aiutarti...
Author
non ero riusciro a postare l'immagine ecco cosa esce fuori ma vorrei non dover comprare una nuova versione a prezzo pieno visato che faccio 3-4 aggiornamenti l'anno alla pagina in questione
Author
altro messaggio all'uscita
Author
ps windows 10
...non hai allegato nessun immagine con l'errore...
la mia segnalazione è relativa al fatto che la 10, non essendo responsive è obsoleta...
Author
Stesso problema dell'altra volta seleziono l'immagine del messaggio di errore la carico il nome file c'e' , la vedo caricata ma poi se invio non la carica cmq dopo il messaggio credo di aver provato a installare ex novo il programma e forse avevo fatto modifiche perche' estate 2020 c'era un aggiornamento ma nn so ora come mai non va piu
scusa ma io continuo a non capire...
...se intendi l'immagine qui, basta incollarla nel messaggio oppure se è un file che sia di dimensioni inferiori ad 1mb
attendi altri...
Author
le allego e nulla le incollo nel testo e 8piccole) e non vanno :-)
Author
500 kb riprovo
Author
amen e seconda immagine
grazie
Buongiorno Nando
Quando si presenta il problema, prova a cliccare su dettagli ed inoltra qui l'immagine di quello che viene scritto
Inoltre tieni presente che la v10 è una versione ormai obsoleta e non gode più del servizio di assistenza ufficiale incluso
Prova a postare qui l'immagine richiesta così da avere più dettagli sulla problematica e potenzialmente rendere più semplice aiutarti a risolvere la questione
Grazie
Stefano
Author
su dettagli esce questo
e succede solo se modifico il testo della pagine se la lascio senza modfiche nn succede nulla
07/12/2021 16:00:00 [EXCEPTION] Un valore UTF32 valido è compreso tra 0x000000 e 0x10ffff inclusi e non deve includere valori di punti di codice surrogati (0x00d800 ~ 0x00dfff). Nome parametro: utf32 mscorlib in System.Char.ConvertFromUtf32(Int32 utf32) in WebsiteX5.BL.PageObjects.Helpers.RTFText.loadRtf(Boolean uploadVersion) in WebsiteX5.BL.PageObjects.Helpers.RTFText..ctor(String text, String id, List`1 links, List`1 images, Boolean uploadVersion, Boolean escapeHTML) in WebsiteX5.BL.PageObjects.ObjectText.buildObject(Boolean uploadVersion, Int32 ForceWidth) in WebsiteX5.BL.PageObjects.ObjectText.UpdateHTML(Boolean uploadVersion) in (Object , Boolean ) in ..(Object , Boolean ) in ..() in ..( ) in ..( ) in ..( , PaneEnum ) in ..( , PaneEnum ) in ..(Object , MouseEventArgs ) in (Object , Object , MouseEventArgs ) in . .(Object , Object , MouseEventArgs ) in . .(Object , MouseEventArgs ) in System.Windows.Forms.Control.OnMouseUp(MouseEventArgs e) in System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks) in System.Windows.Forms.Control.WndProc(Message& m) in System.Windows.Forms.Label.WndProc(Message& m) in (Object , Message& ) in ..(Object , Message& ) in ..WndProc(Message& m) in System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m) in System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m) in System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) 07/12/2021 15:58:43 [INFO] wizPageCreation 07/12/2021 15:58:34 [INFO] wizPageCreation 07/12/2021 15:58:24 [INFO] wizPageCreation 07/12/2021 15:58:18 [INFO] wizPlanWebsite 07/12/2021 15:58:15 [INFO] wizEditTemplateGraphics 07/12/2021 15:58:12 [INFO] wizChooseTemplateStyle 07/12/2021 15:58:07 [INFO] Waiting 3 Threads 07/12/2021 15:58:07 [INFO] 0 File captcha\\imcpa_x44.gif - End 8 07/12/2021 15:58:07 [INFO] 96 File captcha\\imcpa_gsr.gif - End 19 07/12/2021 15:58:07 [INFO] 92 File captcha\\imcpa_uvk.gif - End 32 07/12/2021 15:58:07 [INFO] 88 File captcha\\imcpa_z6h.gif - End 34 07/12/2021 15:58:07 [INFO] 84 File captcha\\imcpa_4p8.gif - End 14 07/12/2021 15:58:07 [INFO] Waiting 8 Threads 07/12/2021 15:58:07 [INFO] 80 File captcha\\imcpa_fns.gif - End 31 07/12/2021 15:58:07 [INFO] 76 File captcha\\imcpa_rgv.gif - End 35 07/12/2021 15:58:07 [INFO] 72 File captcha\\imcpa_knu.gif - End 23 07/12/2021 15:58:07 [INFO] 68 File captcha\\imcpa_vz5.gif - End 33 07/12/2021 15:58:07 [INFO] Waiting 22 Threads 07/12/2021 15:58:07 [INFO] 64 File captcha\\imcpa_uvk.gif - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imcpa_uvk.gif - Start 27 07/12/2021 15:58:07 [INFO] 60 File captcha\\imcpa_rgv.gif - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imcpa_rgv.gif - Start 27 07/12/2021 15:58:07 [INFO] 56 File captcha\\imcpa_aaj.gif - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imcpa_aaj.gif - Start 27 07/12/2021 15:58:07 [INFO] 52 File captcha\\imcpa_x44.gif - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imcpa_x44.gif - Start 27 07/12/2021 15:58:07 [INFO] 48 File captcha\\imcpa_4p8.gif - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imcpa_4p8.gif - Start 27 07/12/2021 15:58:07 [INFO] 44 File captcha\\imkeys.php - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imkeys.php - Start 27 07/12/2021 15:58:07 [INFO] 40 File captcha\\imcpa_fns.gif - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imcpa_fns.gif - Start 27 07/12/2021 15:58:07 [INFO] 36 File captcha\\imcpa_gsr.gif - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imcpa_gsr.gif - Start 27 07/12/2021 15:58:07 [INFO] 32 File captcha\\imcpa_z6h.gif - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imcpa_z6h.gif - Start 27 07/12/2021 15:58:07 [INFO] 28 File captcha\\imcpa_knu.gif - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imcpa_knu.gif - Start 27 07/12/2021 15:58:07 [INFO] 24 File captcha\\imcpa_vz5.gif - End 27 07/12/2021 15:58:07 [INFO] File captcha\\imcpa_vz5.gif - Start 27 07/12/2021 15:58:07 [INFO] 20 File res\\imImage.swf - End Error: Il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\imImage.swf\' non è stato trovato.27 07/12/2021 15:58:07 [INFO] File res\\imImage.swf - Start 27 07/12/2021 15:58:07 [INFO] 16 File captcha\\imcpa_aaj.gif - End 27 07/12/2021 15:58:07 [INFO] Waiting 22 Threads 07/12/2021 15:58:07 [INFO] Waiting 22 Threads 07/12/2021 15:58:07 [INFO] Waiting 22 Threads 07/12/2021 15:58:07 [INFO] Waiting 22 Threads 07/12/2021 15:58:07 [INFO] Waiting 22 Threads 07/12/2021 15:58:07 [INFO] Waiting 24 Threads 07/12/2021 15:58:06 [INFO] File captcha\\imcpa_x44.gif - Start 8 07/12/2021 15:58:06 [INFO] 12 File res\\imPanZoom.swf - End Error: Il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\imPanZoom.swf\' non è stato trovato.8 07/12/2021 15:58:06 [INFO] File res\\imPanZoom.swf - Start 8 07/12/2021 15:58:06 [INFO] 8 File captcha\\imkeys.php - End 8 07/12/2021 15:58:06 [INFO] File captcha\\imcpa_gsr.gif - Start 19 07/12/2021 15:58:06 [INFO] 4 File res\\expressInstall.swf - End Error: Il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\expressInstall.swf\' non è stato trovato.19 07/12/2021 15:58:06 [INFO] File captcha\\imcpa_z6h.gif - Start 34 07/12/2021 15:58:06 [INFO] File captcha\\imcpa_rgv.gif - Start 35 07/12/2021 15:58:06 [INFO] File captcha\\imcpa_vz5.gif - Start 33 07/12/2021 15:58:06 [INFO] File captcha\\imcpa_uvk.gif - Start 32 07/12/2021 15:58:06 [INFO] File captcha\\imcpa_aaj.gif - Start 27 07/12/2021 15:58:06 [INFO] File captcha\\imcpa_fns.gif - Start 31 07/12/2021 15:58:06 [INFO] File captcha\\imcpa_4p8.gif - Start 14 07/12/2021 15:58:06 [INFO] File captcha\\imcpa_knu.gif - Start 23 07/12/2021 15:58:06 [INFO] File captcha\\imkeys.php - Start 8 07/12/2021 15:58:06 [INFO] File res\\expressInstall.swf - Start 19 07/12/2021 15:58:06 [INFO] wizGeneralSettings 07/12/2021 15:58:05 [INFO] Saved! 07/12/2021 15:58:05 [INFO] Saving Metadata... 07/12/2021 15:57:59 [INFO] Saved! 07/12/2021 15:57:59 [INFO] Saving Metadata... 07/12/2021 15:57:58 [INFO] wizProjectSelection 07/12/2021 15:57:56 [INFO] Waiting 1 Threads 07/12/2021 15:57:55 [INFO] 0 Page -8 - End 23 07/12/2021 15:57:55 [INFO] Page -8 - Ending... 23 07/12/2021 15:57:55 [INFO] 96 Page 5 - End 8 07/12/2021 15:57:55 [INFO] Page 5 - Ending... 8 07/12/2021 15:57:55 [INFO] Page -8 - Start 23 07/12/2021 15:57:55 [INFO] -------------------------------------------->>> Conflict! 19 07/12/2021 15:57:55 [INFO] 93 Page -9 - End 27 07/12/2021 15:57:55 [INFO] Page -9 - Ending... 27 07/12/2021 15:57:55 [INFO] Page -9 - Start 27 07/12/2021 15:57:55 [INFO] Page 5 - Start 8 07/12/2021 15:57:55 [INFO] 90 Page 3 - End 14 07/12/2021 15:57:55 [INFO] Page 3 - Ending... 14 07/12/2021 15:57:55 [INFO] Waiting 9 Threads 07/12/2021 15:57:55 [INFO] -------------------------------------------->>> Conflict! 9 07/12/2021 15:57:55 [INFO] -------------------------------------------->>> Conflict! 26 07/12/2021 15:57:55 [INFO] 87 Page 4 - End 30 07/12/2021 15:57:55 [INFO] Page 4 - Ending... 30 07/12/2021 15:57:55 [INFO] Page 4 - Start 30 07/12/2021 15:57:55 [INFO] Page 3 - Start 14 07/12/2021 15:57:55 [INFO] -------------------------------------------->>> Conflict! 29 07/12/2021 15:57:55 [INFO] -------------------------------------------->>> Conflict! 28 07/12/2021 15:57:55 [INFO] 84 Page 0 - End 23 07/12/2021 15:57:55 [INFO] Page 0 - Ending... 23 07/12/2021 15:57:55 [INFO] Page 0 - Start 23 07/12/2021 15:57:55 [INFO] -------------------------------------------->>> Conflict! 27 07/12/2021 15:57:55 [INFO] 81 File captcha\\imcpa_gvx.gif - End 8 07/12/2021 15:57:55 [INFO] -------------------------------------------->>> Conflict! 30 07/12/2021 15:57:55 [INFO] 78 File captcha\\imcpa_u4y.gif - End 14 07/12/2021 15:57:55 [INFO] 75 File captcha\\imcpa_67w.gif - End 23 07/12/2021 15:57:55 [INFO] Waiting 15 Threads 07/12/2021 15:57:55 [INFO] 72 File captcha\\imcpa_5lp.gif - End 26 07/12/2021 15:57:55 [INFO] 69 File captcha\\imcpa_jhx.gif - End 9 07/12/2021 15:57:55 [INFO] 66 File captcha\\imcpa_fwc.gif - End 29 07/12/2021 15:57:55 [INFO] 63 File captcha\\imcpa_rx5.gif - End 28 07/12/2021 15:57:55 [INFO] 60 File captcha\\imcpa_dka.gif - End 27 07/12/2021 15:57:55 [INFO] 57 File captcha\\imcpa_kns.gif - End 30 07/12/2021 15:57:55 [INFO] 54 File captcha\\imcpa_67w.gif - End 19 07/12/2021 15:57:55 [INFO] File captcha\\imcpa_67w.gif - Start 19 07/12/2021 15:57:55 [INFO] 51 File captcha\\imcpa_cav.gif - End 19 07/12/2021 15:57:55 [INFO] File captcha\\imcpa_cav.gif - Start 19 07/12/2021 15:57:55 [INFO] 48 File captcha\\imcpa_fwc.gif - End 19 07/12/2021 15:57:55 [INFO] File captcha\\imcpa_fwc.gif - Start 19 07/12/2021 15:57:55 [INFO] 45 File captcha\\imcpa_5lp.gif - End 19 07/12/2021 15:57:55 [INFO] File captcha\\imcpa_5lp.gif - Start 19 07/12/2021 15:57:55 [INFO] 42 File captcha\\imcpa_rx5.gif - End 19 07/12/2021 15:57:55 [INFO] File captcha\\imcpa_rx5.gif - Start 19 07/12/2021 15:57:55 [INFO] 39 File captcha\\imkeys.php - End 19 07/12/2021 15:57:55 [INFO] File captcha\\imkeys.php - Start 19 07/12/2021 15:57:55 [INFO] 36 File captcha\\imcpa_gvx.gif - End 19 07/12/2021 15:57:55 [INFO] File captcha\\imcpa_gvx.gif - Start 19 07/12/2021 15:57:55 [INFO] 33 File captcha\\imcpa_dka.gif - End 19 07/12/2021 15:57:55 [INFO] File captcha\\imcpa_dka.gif - Start 19 07/12/2021 15:57:55 [INFO] 30 File captcha\\imcpa_kns.gif - End 19 07/12/2021 15:57:55 [INFO] File captcha\\imcpa_kns.gif - Start 19 07/12/2021 15:57:55 [INFO] 27 File captcha\\imcpa_u4y.gif - End 19 07/12/2021 15:57:55 [INFO] File captcha\\imcpa_u4y.gif - Start 19 07/12/2021 15:57:55 [INFO] 24 File captcha\\imcpa_jhx.gif - End 19 07/12/2021 15:57:55 [INFO] Waiting 31 Threads 07/12/2021 15:57:55 [INFO] File captcha\\imcpa_jhx.gif - Start 19 07/12/2021 15:57:55 [INFO] 21 File res\\imImage.swf - End Error: Il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\imImage.swf\' non è stato trovato.19 07/12/2021 15:57:55 [INFO] File res\\imImage.swf - Start 19 07/12/2021 15:57:55 [INFO] 18 File res\\l10n.php - End 19 07/12/2021 15:57:55 [INFO] File res\\l10n.php - Start 19 07/12/2021 15:57:55 [INFO] 15 File res\\imPanZoom.swf - End Error: Il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\imPanZoom.swf\' non è stato trovato.19 07/12/2021 15:57:55 [INFO] File res\\imPanZoom.swf - Start 19 07/12/2021 15:57:55 [INFO] 12 File res\\l10n.js - End 19 07/12/2021 15:57:55 [INFO] File res\\l10n.js - Start 19 07/12/2021 15:57:55 [INFO] 9 File captcha\\imcpa_cav.gif - End 19 07/12/2021 15:57:55 [INFO] Waiting 31 Threads 07/12/2021 15:57:55 [INFO] Waiting 31 Threads 07/12/2021 15:57:55 [INFO] Waiting 31 Threads 07/12/2021 15:57:55 [INFO] Waiting 31 Threads 07/12/2021 15:57:54 [INFO] Waiting 31 Threads 07/12/2021 15:57:54 [INFO] Waiting 32 Threads 07/12/2021 15:57:54 [INFO] File captcha\\imcpa_gvx.gif - Start 8 07/12/2021 15:57:54 [INFO] 6 File captcha\\imkeys.php - End 8 07/12/2021 15:57:54 [INFO] File captcha\\imcpa_67w.gif - Start 23 07/12/2021 15:57:54 [INFO] 3 File res\\expressInstall.swf - End Error: Il file \'C:\\Program Files (x86)\\WebSite X5 v10 - Professional\\Res\\expressInstall.swf\' non è stato trovato.23 07/12/2021 15:57:54 [INFO] File captcha\\imcpa_kns.gif - Start 30 07/12/2021 15:57:54 [INFO] File captcha\\imcpa_fwc.gif - Start 29 07/12/2021 15:57:54 [INFO] File captcha\\imcpa_rx5.gif - Start 28 07/12/2021 15:57:54 [INFO] File captcha\\imcpa_dka.gif - Start 27 07/12/2021 15:57:54 [INFO] File captcha\\imcpa_5lp.gif - Start 26 07/12/2021 15:57:54 [INFO] File captcha\\imcpa_jhx.gif - Start 9 07/12/2021 15:57:54 [INFO] File captcha\\imcpa_u4y.gif - Start 14 07/12/2021 15:57:54 [INFO] File captcha\\imkeys.php - Start 8 07/12/2021 15:57:54 [INFO] File captcha\\imcpa_cav.gif - Start 19 07/12/2021 15:57:54 [INFO] File res\\expressInstall.swf - Start 23 07/12/2021 15:57:54 [INFO] wizGeneralSettings 07/12/2021 15:57:53 [INFO] Saved! 07/12/2021 15:57:53 [INFO] Saving Metadata... 07/12/2021 15:57:51 [INFO] Saved! 07/12/2021 15:57:51 [INFO] Saving Metadata... 07/12/2021 15:57:50 [INFO] 0 Page -8 - End 9 07/12/2021 15:57:50 [INFO] Page -8 - Ending... 9 07/12/2021 15:57:50 [INFO] Change time: -8 2021-12-07 16:57:50 07/12/2021 15:57:50 [INFO] Page -8 - Start 9 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 19 07/12/2021 15:57:50 [INFO] 99 Page -9 - End 14 07/12/2021 15:57:50 [INFO] Page -9 - Ending... 14 07/12/2021 15:57:50 [INFO] Change time: -9 2021-12-07 16:57:50 07/12/2021 15:57:50 [INFO] 98 Page 3 - End 8 07/12/2021 15:57:50 [INFO] Page -9 - Start 14 07/12/2021 15:57:50 [INFO] 97 Page 5 - End 23 07/12/2021 15:57:50 [INFO] 97 Page 4 - End 20 07/12/2021 15:57:50 [INFO] Page 3 - Ending... 8 07/12/2021 15:57:50 [INFO] Change time: 3 2021-12-07 16:57:50 07/12/2021 15:57:50 [INFO] Page 5 - Ending... 23 07/12/2021 15:57:50 [INFO] Page 4 - Ending... 20 07/12/2021 15:57:50 [INFO] Change time: 5 2021-12-07 16:57:50 07/12/2021 15:57:50 [INFO] Change time: 4 2021-12-07 16:57:50 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 18 07/12/2021 15:57:50 [INFO] Page 5 - Start 23 07/12/2021 15:57:50 [INFO] Page 4 - Start 20 07/12/2021 15:57:50 [INFO] Page 3 - Start 8 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 7 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 12 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 5 07/12/2021 15:57:50 [INFO] 95 Page 0 - End 9 07/12/2021 15:57:50 [INFO] Page 0 - Ending... 9 07/12/2021 15:57:50 [INFO] Change time: 0 2021-12-07 16:57:50 07/12/2021 15:57:50 [INFO] Page 0 - Start 9 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 14 07/12/2021 15:57:50 [INFO] 94 File captcha\\imcpa_cav.gif - End 23 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 20 07/12/2021 15:57:50 [INFO] 93 File captcha\\imcpa_u4y.gif - End 8 07/12/2021 15:57:50 [INFO] 92 File captcha\\imcpa_jhx.gif - End 9 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 19 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 12 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 12 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 18 07/12/2021 15:57:50 [INFO] 91 File captcha\\imcpa_rx5.gif - End 7 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 5 07/12/2021 15:57:50 [INFO] 90 File captcha\\imcpa_dka.gif - End 14 07/12/2021 15:57:50 [INFO] 89 File captcha\\imcpa_gvx.gif - End 20 07/12/2021 15:57:50 [INFO] 88 File captcha\\imcpa_fwc.gif - End 19 07/12/2021 15:57:50 [INFO] -------------------------------------------->>> Conflict! 12 07/12/2021 15:57:50 [INFO] 87 File captcha\\imcpa_67w.gif - End 5 07/12/2021 15:57:50 [INFO] 86 File captcha\\imcpa_kns.gif - End 12 07/12/2021 15:57:50 [INFO] 85 File captcha\\imcpa_5lp.gif - End 18 07/12/2021 15:57:49 [INFO] Saved! 07/12/2021 15:57:49 [INFO] Saving Metadata... 07/12/2021 15:57:49 [INFO] File captcha\\imcpa_cav.gif - Start 23 07/12/2021 15:57:49 [INFO] 84 File captcha\\imkeys.php - End 23 07/12/2021 15:57:49 [INFO] File captcha\\imkeys.php - Start 23 07/12/2021 15:57:49 [INFO] 83 File res\\l10n.js - End 23 07/12/2021 15:57:49 [INFO] File res\\l10n.js - Start 23 07/12/2021 15:57:49 [INFO] 82 File res\\l10n.php - End 23 07/12/2021 15:57:49 [INFO] File res\\l10n.php - Start 23 07/12/2021 15:57:49 [INFO] 81 File style\\top.png - End 23 07/12/2021 15:57:49 [INFO] File captcha\\imcpa_u4y.gif - Start 8 07/12/2021 15:57:49 [INFO] 85 File res/x5settings.js - End 8 07/12/2021 15:57:49 [INFO] File captcha\\imcpa_jhx.gif - Start 9 07/12/2021 15:57:49 [INFO] 84 File style/ie.css - End 9 07/12/2021 15:57:49 [INFO] File captcha\\imcpa_67w.gif - Start 5 07/12/2021 15:57:49 [INFO] File captcha\\imcpa_kns.gif - Start 12 07/12/2021 15:57:49 [INFO] 89 File style\\bottom.png - End 5 07/12/2021 15:57:49 [INFO] File captcha\\imcpa_fwc.gif - Start 19 07/12/2021 15:57:49 [INFO] File captcha\\imcpa_gvx.gif - Start 20 07/12/2021 15:57:49 [INFO] File captcha\\imcpa_rx5.gif - Start 7 07/12/2021 15:57:49 [INFO] 92 File style\\template.css - End 12 07/12/2021 15:57:49 [INFO] 92 File style\\content.jpg - End 19 07/12/2021 15:57:49 [INFO] 92 File style\\bg.jpg - End 20 07/12/2021 15:57:49 [INFO] File captcha\\imcpa_dka.gif - Start 14 07/12/2021 15:57:49 [INFO] File captcha\\imcpa_5lp.gif - Start 18 07/12/2021 15:57:49 [INFO] File style\\template.css - Start 12 07/12/2021 15:57:49 [INFO] File style\\bg.jpg - Start 20 07/12/2021 15:57:49 [INFO] 92 File style\\menu.jpg - End 7 07/12/2021 15:57:49 [INFO] File style\\content.jpg - Start 19 07/12/2021 15:57:49 [INFO] 93 File res\\b01_r.png - End 14 07/12/2021 15:57:49 [INFO] File style\\menu.jpg - Start 7 07/12/2021 15:57:49 [INFO] 93 File res\\b01_l.png - End 18 07/12/2021 15:57:49 [INFO] File style\\bottom.png - Start 5 07/12/2021 15:57:49 [INFO] File style\\top.png - Start 23 07/12/2021 15:57:49 [INFO] 93 File menu/sub_l_h.png - End 12 07/12/2021 15:57:49 [INFO] File res\\b01_r.png - Start 14 07/12/2021 15:57:49 [INFO] 94 File menu/sub_m_h.png - End 20 07/12/2021 15:57:49 [INFO] File res\\b01_l.png - Start 18 07/12/2021 15:57:49 [INFO] File menu/sub_l_h.png - Start 12 07/12/2021 15:57:49 [INFO] 94 File menu/sub_f_h.png - End 19 07/12/2021 15:57:49 [INFO] File menu/sub_m_h.png - Start 20 07/12/2021 15:57:49 [INFO] 94 File menu/sub_l.png - End 7
Buongiorno Nando
Hai già provato a scaricare la versione già aggiornata dal tuo profilo dell'Help Center invece che aggiornare la versione che hai?
Vai nella sezione Le mie Licenze e poi Download e scarica la 10 nella versione più aggiornata possibile
Prova a vedere se così il problema si risolve
Grazie
Stefano
Author
mi dice che non ho licenze attive .... mah...
Author
Buongiorno Nando
Per licenza attiva si intende una licenza di quelle più moderne che sta attualmente ricevendo gli ultimi aggiornamenti
Dovresti poter trovare il link alle tue versioni nella sezione "Altre licenze". Tieni a mente che il fatto che la licenza non risulti sotto "Non attiva" non significa che non sia funzionante, ma riguarda unicamente la possibilità o meno di ricevere aggiornamenti
Resto a disposizione
Stefano