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Dinos Longinos
Dinos Longinos
User

Cannot upload the project on the website  en

Author: Dinos Longinos
Visited 1634, Followers 1, Shared 0  

Hi, I have created a project by dubicating a different project.

I finalised my new project and I tried to upload the new project to my customer's website. 

I entered all the correct parameters for my FTP connection (I know they are correct because I used a different FTP software to test) and when I click on "Start", I get the following: "Before uploading the website online, you have to set the database parameters", and the project cannot be uploaded! 

This is because the project I dubiclated had database parameters, which I completely removed from this project's parameters as you can see in the attached image.

Is there anything else I can do? Please help me.

Posted on the
4 ANSWERS
Franz-Josef H.
Franz-Josef H.
Moderator

It is not enough to just delete the database parameters. You also have to change the objects or settings in which a database is addressed. That can be something in the project, an online shop with database usage, automatic user administration with database, a widget like Poll or the "dynamic object" or other objects with database usage. etc

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Posted on the from Franz-Josef H.
Andre E
Andre E
Moderator
Best User of the month EN

Hello Dinos,

Here is a similair post, unfortunatly it looks solved but not a reason whaat went wrong in the end.

https://helpcenter.websitex5.com/en/post/246731

Anyway i gues you have a database set somewhere in your project, because it is set x5 asks for database parameters.

Check your project if there are options or objects you have used where a database is set and remove the database setting, then upload should be fine.

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Posted on the from Andre E
Dinos Longinos
Dinos Longinos
User
Author

Hello Franz-Josef and Andre. Thank yo so much for your prompt assistance. I really want to say here for everyone to see that support has always been absolutely great for Website X5!

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Posted on the from Dinos Longinos
Andre E
Andre E
Moderator
Best User of the month EN

Thanks Dinos,
Let us know if more help is needed.

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Posted on the from Andre E